Manager of Business Operations & Development

MANAGER OF BUSINESS OPERATIONS & DEVELOPMENT at Khan Lab School ABOUT THE SCHOOL Khan Lab School, launched in 2014 by Khan Academy founder Sal Khan, is an innovative, 300 student, TK-12 independent school with campuses in Palo Alto and Mountain View, California. The school prepares students for success in the rapidly evolving knowledge economy with attentively-personalized instruction, student-led exploration and discovery, and mastery-guided progression. ABOUT THE POSITION Khan Lab School is looking for a multi-skilled and motivated difference-maker to work with our Chief Financial and Operations Officer to improve school operating processes and provide leadership for our annual fundraising activities. As Manager of Business Operations and Development you will be the member of the KLS leadership team tasked with assuring key Finance-related, Business-related, and HR-related processes fully and efficiently accomplish their intended purposes. In addition, you will serve an instrumental role in realizing the school’s community-engagement ambitions and achieving our fundraising goals. PRIMARY RESPONSIBILITIES Finance & Business Operations - Processes and Platforms. Oversee the school’s core business process workflows (e.g. purchasing, bill-pay, invoicing, collections, general accounting, financial reporting) and administer the systems used by the school to support those workflows. Gain, demonstrate, and share a thorough knowledge of system features and functionality. - Purchasing. Guide employees on the use of purchasing and expense reimbursement systems & processes. Grant access, train, and assure policy compliance. - Reporting. Produce quarterly financial reports and review with school leadership. - A/P and A/R. Collaborate with outside accountant to assure the timeliness and accuracy of invoice processing, the payment of amounts due, the billing for tuition and incidental charges, the prompt addressing of past due balances, and the resolution of questions, adjustment requests, or disputes. - Contract Management. Maintain a complete repository of the school’s contracts and agreements, including those related to building & equipment leases, custodial & landscaping services, association memberships, software subscriptions & licenses, student support services, experiential learning trips, contractors, events, etc. - Insurance. Be knowledgeable of coverages and policy limits. Request certificates of insurance when needed. Communicate with agent and/or underwriter is case of claims - Payment Mechanisms. Set up and administer the electronic payment platforms utilized by KLS (e.g. PayPal, Venmo, Stripe, Square, etc). Human Resources - Staffing. In collaboration with external service providers, coordinate recruiting, hiring, and onboarding processes. - Benefits. Be front line provider of answers to employee questions about the school’s medical benefits offering and time off and leave of absence policies. - Training. Ensure employees complete required training at specified intervals (e.g. workplace violence prevention, injury & illness prevention, CPR, First Aid, etc.). - Workers Comp. Coordinate the completion of required documents related to workers compensation claims, and serve as the main point of contact for the injured employee and the worker’s comp insurance company. Fundraising & Community Engagement - Annual Fund. Contribute to goal-setting for the KLS Annual Fund. Propose strategies & tactics for achieving those goals, finalize a plan and develop a schedule, enlist volunteers, and lead execution efforts. - Donor Relationship Management. Build & maintain donor profiles. Acknowledge and recognize. Propose ways and means to purposefully engage and cultivate. - Fundraising Administration. Develop content for the KLS Giving page. Assure incoming donations are both recorded and acknowledged. Keep clear records of Restricted Gifts and assure their proper use. Provide regular reporting to CFO and Executive Director. - Family Associa…