Manager, Global Events (AMER)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role As the Global Events Manager, AMER, you will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the ElasticON global tour . This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the Elastic community. Working as part of the Global Events team, you will own the end-to-end execution of multiple ElasticON events, partnering closely with Americas regional Marketing, Sales, Product Marketing, Executive Communications, Customer Success, agencies, venues, and vendors to deliver world-class experiences that drive pipeline, strengthen the Elastic brand, and showcase our leadership in Search AI. This role combines strategic planning with hands-on execution. From developing project plans and managing budgets to overseeing registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations, you'll ensure every event is delivered seamlessly while maintaining consistency across the global ElasticON programme. The Global Events Manager, AMER reports to the Senior Global Events Manager. We're looking for someone who thrives in a fast-paced environment, enjoys building strong cross-functional relationships, thinks strategically, and isn't afraid to roll up their sleeves to make things happen. What You'll Be Doing Lead the end-to-end planning, project management and execution of the Americas ElasticON tour. delivering exceptional experiences for customers, prospects, partners and the Elastic community. Manage content updates for the ElasticON web pages. Translate global event strategy into detailed regional delivery plans, ensuring consistency across the ElasticON programme while meeting regional business objectives. Build and manage comprehensive project plans, timelines, workstreams, milestones and critical paths, keeping stakeholders aligned and ensuring key deliverables stay on track. Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics and onsite operations. Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications and other internal teams to deliver a seamless attendee experience. Partner with PMM to support content storyline development. Manage event websites, registration platforms and attendee communications using tools such as Cvent, ensuring accurate reporting and Salesforce integration. Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen. Support keynote, breakout and workshop planning by coordinating speaker logistics, rehearsal schedules and executive requirements. Lead sponsor fulfilment, ensuring all contractual benefits are delivered and exhibitors receive an outstanding experience. Develop and manage event budgets, forecasts, purchase orders, contracts and invoice reconciliation, ensuring events are delivered within budget. Source, negotiate and manage relationships with venues, production partners, agencies and suppliers, ensuring high-quality delivery and value for investment. Identify project risks, manage dependencies and implement contingen…