Manager, Enrollment and Billing (Cash Operations)

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Enrollment and Billing (Cash Operations) based in the United States.** This role leads a critical healthcare operations team responsible for ensuring accurate payment processing, effective billing workflows, and strong revenue cycle performance. You will oversee daily cash operations, improve processes, and support timely issue resolution across complex healthcare payment environments. Working closely with internal teams, payers, vendors, and business partners, you will help strengthen operational efficiency and service quality. The ideal candidate is a collaborative leader with experience in healthcare billing, reimbursement, and team development. This position offers the opportunity to improve financial operations while supporting better outcomes for patients, partners, and healthcare organizations. You will play a key role in building scalable processes, coaching teams, and driving continuous improvement. ### Accountabilities: - Lead daily enrollment and billing cash operations to ensure accurate payment posting, strong accounts receivable performance, and timely resolution of operational issues. - Manage and support a team by setting clear objectives, aligning resources with business priorities, and creating accountability around performance and quality standards. - Coach, mentor, and develop team members through regular feedback, training, career support, and performance management. - Monitor operational metrics, productivity, quality results, and compliance indicators to identify trends and implement improvements. - Conduct root-cause analysis to reduce recurring issues, improve workflows, and strengthen operational controls. - Partner with internal stakeholders, healthcare payers, vendors, and cross-functional teams to remove barriers and enhance service delivery. - Stay informed on healthcare billing, reimbursement, and payer policy updates, translating changes into actionable guidance and process improvements. - Support hiring, onboarding, workforce planning, and team development initiatives to maintain a strong and effective operations function. - Review, update, and maintain procedures, documentation, and training materials to promote consistent and compliant work practices. - Use data-driven insights to improve payment accuracy, operational efficiency, and overall financial performance. ## Requirements: - Bachelor’s degree in Healthcare Administration, Finance, Business, or a related field preferred; equivalent relevant experience considered. - 3+ years of experience in healthcare payment posting, billing, reimbursement, revenue cycle management, or related healthcare operations. - 1+ year of experience leading, coaching, supervising, or coordinating the work of others. - Knowledge of healthcare billing practices, third-party payer guidelines, reimbursement processes, and revenue cycle operations. - Experience managing healthcare cash operations, payment posting, billing, or accounts receivable teams preferred. - Strong leadership skills with the ability to motivate teams, provide feedback, and support employee growth. - Ability to analyze data, identify trends, perform root-cause analysis, and implement process improvements. - Strong organizational and problem-solving skills with the ability to manage competing priorities in a fast-paced environment. - Excellent communication skills with the ability to collaborate effectively with employees, leaders, vendors, payers, and business partners. - Proficiency with Microsoft Office and Microsoft 365 tools. - Experience developing procedures, training resources, or operational controls is a plus. - Ability to maintain confidentiality and make sound decisions involving sensitive financial and healthcare information. ## Benefits: - Competitive annual salary range of $78,400 – $130,600, depending on experience, skills, and geographic l…