Manager, Engineering Program Manager, Architecture, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power media services like App Store, Apple TV, Apple Music, Apple Podcasts, as well as iCloud and other services. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. ## Description Apple Services Engineering is searching for an experienced manager to lead a team of program managers driving programs in the Apple Services Engineering architecture space. You will play a central role in driving the strategy and execution of programs that shape how Apple operates at scale. This is a hands-on leadership position where you'll own scope, timelines, and cross-functional execution while building the next generation of program management leaders at Apple. ## Responsibilities Team Leadership: Hire, develop, and coach high-performing engineering program managers Build a culture of excellence where team members grow and do their best work Foster mentorship that develops both early-career and experienced professionals Program Execution: Own end-to-end delivery of multiple concurrent programs across complex software stacks Manage scope, requirements, timelines, and prioritization with competing stakeholder demands Establish checkpoints, track progress, and communicate status with transparency and clarity Cross-Functional Leadership: Drive collaboration across engineering, design, operations, and other disciplines to develop roadmaps Influence without direct authority—building consensus and trust across organizational boundaries Identify risks proactively, develop mitigations, and re-plan with agility as conditions change Champion process improvements that scale how we build products across Apple Services Engineering organization ## Minimum qualifications 8+ years of program management, product management, systems engineering or equivalent experience 2+ years managing a team of technical program/project managers Excellent project management skills to drive schedules, dependencies, critical path and risks Solid technical understanding of and experience in large scale distributed software systems, cloud architecture, development and deployment, and bonus points for past development experience Experience working with globally distributed teams Experience with release planning and SDLC methodologies Familiarity with system reliability engineering (SRE) process and deliverables BS/MS in Computer Science, Engineering, or similar technical field or at least 5+ years of comparable experience ## Preferred qualifications Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner Ability to partner with product and engineering teams to translate user needs into actionable requirements. Strong facilitation skills (requirements sessions, design meetings, progress and status meetings) Experience in talent development, succession planning, and organizational design Experience building feature and technical roadmaps Strong problem-solving skills with the ability to balance short-term urgency with long-term organizational strategy Ability to identify gaps in solutions, debate approaches, and weigh in on tradeoffs Familiarity with open-source software development processes