Manager, Direct Sales

**PositionTitle: Manager, Direct Sales** **** **Base Salary:**$44,500 to $70,800 annually DOE **Commission:** Target commission of $52,000 annually **Bonus:** Target annual bonus **Benefits:** Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs. **** Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. **Our CompanyValues:** - **Genuinely Caring:**We treat customers and colleagues like neighbors, with empathy and full attention. - **Empowering You:**We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. - **Innovation and Improvement:**We constantly seek ways to improve how we serve customers and each other. - **Earning Your Trust:**We build trust through clear, honest, human communication. **Job Summary** The Manager, Direct Sales, will be responsible for building and maintaining a Direct Sales team for the Residential Sales Organization. This includes Direct Sales Account Executives or Account Managers that sell to MDU residents, Residential door-to-door, and aid in the development of new fiber communities. **EssentialDuties and Responsibilities:** The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. **Sales Leadership & Performance Management** · Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) overseeing hiring, onboarding, training, and fostering continuous growth and performance. · Meet and exceed monthly sales performance expectations for all sales channels. · Monitor and evaluate sales performance reporting dashboards with BI team. · Create and monitor lead and lag sales performance measurements. **Sales Operations, Processes & Training** · Build and execute processes and sales initiatives to increase customer penetration across the footprint. · Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer. · Assist in building new order entry processes for sales team. · Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others. **Market Development, Community Engagement & Strategy** · Host community building events as new fiber areas are launched. · Marketing team collaboration; offer strategy & communication, collateral material creation & distribution. · Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis. **Other Duties** · Performs other duties as required to support the business and evolving organization. **Required Qualifications:** · High school diploma or GED. · Minimum four (4) years of Telecom industry experience. · Minimum four (4) years of Sales Management experience. · People management experience leading teams of 15 plus direct reports. · Documented record of meeting and exceeding sales performance expectations. · Excellent communication and customer service skills. · High proficiency in MS Office products. · Strong financial analysis and project management abilities. · Competency in making data driven business recommendations. · Analytical and problem-solving aptitude. · Must have reliable transportation and willing to travel as needed. · Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record. **Preferred Qualificatio…