Manager, Cloud Platform Quality Engineering

Manager, Cloud Platform Quality Engineering We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. **In this position...** We are looking for a technical leader to own and drive the end-to-end (E2E) system testing and validation strategy for our next-generation connected vehicle ecosystem. In this role, you will lead a high-performing engineering team responsible for ensuring the seamless integration, reliability, and flawless performance of a highly complex system that connects physical vehicles, cloud-based backend data services, and user-facing mobile applications. As the owner of E2E system testing, you will bridge the gap between hardware, cloud software, and mobile platforms. You will design the validation blueprints, establish automated testing capabilities, and lead your team to simulate, test, and verify complex user journeys from the vehicle cabin to the cloud, and onto the customer’s smartphone. ### Responsibilities **What you'll do...** - Define the E2E Validation Strategy: Architect and execute a comprehensive end-to-end system testing strategy that spans the entire connected vehicle ecosystem (Vehicle TCU/Infotainment → Cloud Platform → Mobile App + Other Devices). - Cross-Functional Team Collaboration & Alignment: Act as the central integration hub across diverse engineering and validation organizations to ensure seamless end-to-end system readiness: - In-Vehicle Device Testing Teams: Partner to align hardware-in-the-loop (HIL/SIL) testing, firmware release schedules, and vehicle telemetry validation (CAN/automotive Ethernet) with cloud and mobile environments. - Mobile Test Teams: Coordinate with native iOS and Android app testing teams to align mobile release trains with E2E system validation cycles, ensuring feature parity and seamless user experiences (e.g., remote commands, vehicle status updates). - Cloud & Electrification Test Teams: Collaborate with backend verification teams to validate cloud-native APIs, data pipelines, and electrification-specific features (such as EV charging telemetry, battery state-of-charge, and smart charging schedules). - Test Planning & Case Management: Establish and govern test design standards within TestRail, ensuring comprehensive E2E test coverage, traceability to requirements, and organized execution runs across all collaborating teams. - Defect Lifecycle & Triage Leadership: Lead complex, cross-domain triaging efforts to isolate and root-cause system failures across wireless networks, APIs, cloud databases, and in-vehicle modules. Own the defect lifecycle in Jira, ensuring clear reproduction steps and routing issues to the correct hardware, mobile, or cloud engineering squads. - Team Leadership & Mentorship: Build, lead, and mentor a team of system test and validation engineers. Foster a culture of technical excellence, continuous learning, and an automation-first mindset. - Environment & Mobile Infrastructure Ownership: Oversee the design and maintenance of end-to-end test environments, including simulated vehicle test systems, GCP staging environments, and mobile device testing configurations across native iOS and Android systems. - Automation & Contin…