Manager, Cloud Engineering

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are seeking a Manager, Cloud Engineering to lead and develop a team of cloud engineers while serving as a key technical authority for the architecture, reliability, and evolution of our cloud platform. This role combines hands-on technical leadership with team development, driving infrastructure modernization, automation, and operational excellence across our global SaaS environment while building and mentoring a high-performing engineering team. We are primarily an Azure-based environment with some cloud systems operating in AWS. A key focus for this role is to guide the strategic evolution and consolidation of our cloud infrastructure, ensure platform stability while simplifying architecture, and cultivate a team of cloud engineers capable of owning these objectives independently. This is a hands-on leadership role which allows someone to explore their innate curiosity to solve complex challenges, improve engineering systems, and develop talented engineers. They will build and manage a small team of cloud and database engineers while shaping the long-term evolution of our SaaS platform and fostering a culture of technical excellence. What You'll Do Technical Leadership & Architecture Define and evolve the architecture of the cloud platform on Microsoft Azure Own the technical roadmap for the cloud platform and guide modernization initiatives Serve as the senior technical escalation point for complex infrastructure and production issues Remain hands-on with infrastructure design, Infrastructure-as-Code (Bicep preferred, ARM, or Terraform), and architectural decision-making Define reusable platform patterns and infrastructure modules that enable product teams to deploy safely and efficiently Establish reliability practices including observability, monitoring, alerting, SLOs, and incident response Lead cloud cost optimization initiatives and provide FinOps leadership across the organization Team Leadership & Development Build, hire, and onboard a high-performing team of cloud engineers aligned with current and future business needs Set clear performance expectations, conduct regular feedback, and manage performance reviews for direct reports Create individualized development plans that align with both team objectives and career aspirations Mentor and coach engineers on technical skills, leadership capabilities, and career growth Provide career pathing guidance and identify internal promotion and advancement op…