Manager, Clinical Services (2783)

US Heart and Vascular is in need of a Manager of Clinical Service to join our team at Houston Cardiovascular Associates in Houston, TX. **Responsibilities:** - Coordinates the daily activities of the clinic staff, including delegating work assignments. - Assures that priorities established by the leadership are effectively communicated to the team and properly implemented. - Responsible for monitoring, maintaining and tracking daily statistics. - Oversees reconciliation of daily deposit logs and preparation for bank deposits. - Provides new hire training as well as ongoing training to assigned staff. - Assists the team in problem resolution. Recommends solutions to the Practice leadership and escalates issues to the Practice leadership when appropriate. - Leads the team by creating a positive work environment through individual and team recognition. - Performs verbal counseling, and corrective actions - Assists in the recruiting, hiring and interviewing process of the office staff. - Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate. - Prepares and submits reports as required. - Assumes staff duties for absences and temporary staff shortages. - Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc. - Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff. - Responsible for proactive management of physician, mid-level provider and ancillary schedules to ensure timely care of patients, appropriate daily volumes and completion of all clinical documentation in a timely fashion. - Perform other duties as assigned or requested. **Requirements:** - High school diploma required - BS or BA preferred - Minimum of 2 years of work experience in administrative or office manage role - Detail oriented Strong organization and time management skills, and ability to prioritize - Proficient in electronic health record (EHR) systems and Microsoft Office Suite. - Ability to manage multiple priorities, work under pressure, and maintain confidentiality. **About Houston, TX:** Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.