Manager, Client Analytics

Opportunity Overview: We are looking for a Manager, Client Analyst to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps Enhance the scale and efficacy of the Client Facing Analyst team through process optimization, streamlined analytics framework, and AI tooling. Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle What you’ll need: 8+ years in a data-centric, client-facing role Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred Comfortable navigating ethical considerations in healthcare data management SQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPoint Strong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settings Skilled at cross-functional collaboration and translating problems into product/KPI improvements Management Consulting or HealthTech experience preferred Bachelor's degree required; MBA/MPH or equivalent preferred Pay & Perks: 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Flex Time Off + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $115,000 to $130,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone Screening Meet your Hiring Manager Case Study and presentation Behavioral Interview Leadership Interview *Subject to change About Cohere Health: Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisi…