Manager, Carrier & Vendor Relations

Tract Capital adopts a unique approach to digital infrastructure investment. Leveraging experience and strategic insights honed over three decades of creating successful companies in the space, we excel in nurturing and advancing leading-edge digital infrastructure enterprises. Our team of specialized experts are united by a singular purpose: to support the growth of digital infrastructure. Tract Capital goes beyond simple investment by acting as a strategic partner and catalyst for innovation within the sector. We ensure our engagements not only generate strong financial results but also develop essential digital infrastructure to meet growing demands. **Position Overview** The Manager, Carrier & Vendor Relations leads the carrier and telecom commercial discipline within Tract Capital's Site Communications & Network Infrastructure organization, owning the sourcing, procurement, contracting, and relationship management for all third-party connectivity and communications vendors that support the company's data center campuses. This role is accountable for carrier circuit ordering and provisioning, dark fiber and wavelength/IRU/lease negotiation, internet-access circuits, satellite and backup connectivity, CBRS spectrum leasing, vendor contracts (MSAs/SOWs), pricing and renewals, SLA setup and vendor performance management, and the carrier turn-up coordination required to bring each campus to connectivity service readiness. Reporting to the VP, Site Communications & Network Infrastructure, this leader manages a team that includes the Carrier Relations Specialist (carrier/5G negotiation, internet-access and fiber procurement, DAS carrier agreements, construction circuit orders), the Satellite & Backup Connectivity Manager, and the Contract. The Manager turns campus connectivity requirements into sourced, contracted, schedule-certain commercial packages, drives carriers and vendors to deliver against committed dates and SLAs, and ensures a clean commercial and operational handover to the Daily Operations chain. This is a player-coach leadership role: the Manager sets sourcing strategy and commercial standards, leads the most complex negotiations, and holds carriers and vendors accountable for delivery and performance — while leaning on the team's specialists for day-to-day ordering, satellite/spectrum procurement, and contract administration. **Job Responsibilities** The successful candidate will have practical experience across many of the following: - Directly lead, manage, and develop a small team of three specialists — the Carrier Relations Specialist (carrier negotiation, internet-access/fiber procurement, circuit orders), the Satellite & Backup Connectivity Manager (Starlink, CBRS spectrum, temporary connectivity), and the Contract Administrator (MSA/SOW, renewals, SLA setup) — owning hiring, onboarding, goal-setting, and performance management for the group. - Allocate work across the team, balance workloads against the campus build and turn-up schedule, and serve as the escalation point on complex carrier, spectrum, and contractual matters — while coaching each member and building cross-coverage so the small team can support multiple concurrent campuses without single points of failure. - Source and procure third-party connectivity — lit circuits, dark fiber, wavelengths, IRUs and leases, internet-access circuits, carrier/5G, satellite/backup, and CBRS spectrum — running RFPs and quotes and managing orders across their full lifecycle (new, move, add, change, disconnect). - Negotiate and manage pricing, terms, MSAs/SOWs, renewals, and contract expirations, partnering with Legal and Procurement, and weighing commercial trade-offs (e.g., IRU vs. lease vs. lit, build vs. buy). - Own carrier and vendor relationship and performance management, including SLA definition, escalations, performance reporting by carrier/product, and periodic business reviews. - Coordinate physical delivery and turn-up — provisioning timelines and rea…