Managed Services Payroll Specialist

HiBob helps modern businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our fantastic team of Bobbers from across the globe, making us the choice HRIS of over 4500 companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Nearly 400 fast-growing companies worldwide, including GoCardless, Fiverr, Fulham Football Club, and Huel, rely on HiBob to help them create the best work experiences for their employees. **Come and be you with us.** Being a Bobber is all about being you. We want you to bring your whole self to work with the freedom and confidence to be your best and do your best. Whether you’re bold, thoughtful, curious, kind, or anything in between, we’ll welcome you just as you are. As a Managed Services Payroll Specialist, you will act as the dedicated payroll expert for a portfolio of customers, delivering an exceptional outsourced payroll service whilst providing trusted payroll advice and guidance throughout the payroll lifecycle. Working within HiBob's Managed Services Bureau, you will manage multiple complex UK payrolls across a diverse customer base, ensuring every payroll is delivered accurately, compliantly and on time. This role goes beyond payroll processing. You will become a trusted advisor to customers, using your extensive UK payroll expertise to interpret legislation, resolve complex payroll scenarios and provide practical recommendations that help customers make informed payroll decisions. You will bring significant bureau payroll experience, confidently managing multiple concurrent payrolls, navigating complex legislation and supporting enterprise customers with sophisticated payroll requirements including pensions, benefits, equity compensation and statutory payments. **Main Deliverables** - Own the end-to-end delivery of multiple complex UK payrolls, ensuring every payroll is processed accurately, compliantly and within agreed service levels. - Act as the payroll subject matter expert for customers, interpreting UK payroll legislation and providing clear, practical advice on complex payroll scenarios and statutory obligations. - Develop trusted relationships with customers through proactive communication, legislative guidance and consultative support that delivers confidence in their payroll operation. ### Requirements - Extensive UK payroll experience gained within a payroll bureau, managed services or outsourced payroll environment. - Demonstrable experience managing multiple concurrent payrolls across a portfolio of customers. - Expert knowledge of UK payroll legislation including PAYE, National Insurance, statutory payments, Real Time Information (RTI) and HMRC compliance. - Strong experience managing complex payrolls for medium and enterprise organisations with varied payroll requirements. - Extensive experience working with multiple pension providers - Experience processing payroll benefits and Benefits in Kind, including payrolled benefits, P11D reporting and Class 1A National Insurance. - Experience processing employee share schemes, equity compensation and associated payroll tax implications. - Excellent understanding of payroll taxation including directors' NI, student loans, postgraduate loans, attachment of earnings, off-cycle payments and termination payments. - Strong experience reconciling HMRC liabilities and resolving complex payroll discrepancies. - Ability to confidently interpret payroll legislation and communicate technical payroll concepts clearly to both payroll professionals and non-payroll stakeholders. - Excellent investigative and analytical skills with the ability to diagnose complex payroll issues and identify practical solutions. - Exceptional organisational skills with experience managing multiple deadlines within a fast-pac…