Maître D

The award-winning boutique hotel MOLLIE Aspen is home to the celebrated French bistro Petit Trois, helmed by Michelin-starred Chef Ludo Lefebvre. Petit Trois Aspen offers a menu of timeless French bistro classics and locally inspired creations, complemented by a world-class wine program curated by Master Sommeliers Dustin Wilson and Sabato Sagaria. Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes. **Job Description:** We are looking for an enthusiastic **Maître D** who can craft and serve a wide range of specialty coffee, tea, and other beverage offerings while providing a strong sense of knowledge and hospitality to guests. As a Maître D, one must possess exceptional knowledge and hospitality to provide employees with training that will translate to a to a great guest experience. **Location:** Aspen, CO **Start Date:** ASAP **Employment Type:** Full Time, Non-Exempt **Schedule:** Varies **Category:** F&B **Pay Rate:** $21/hour plus tips **Job Responsibilities:** - Know and execute the service expectations outlined in the service manual. - Help to promote a safe and clean environment for co-workers and guests. - Maintain complete knowledge of products and specifications. This includes ingredients, descriptions, sourcing, brands, allergens, etc. - Maintain a comprehensive knowledge of our POS’ operation. - Use heightened awareness on any guest allergies, and work to code according to our allergy standards. - Check in with any staff working in your respective space upon arrival. See if you can help before beginning your assigned duties. - Perform bar maintenance throughout the shift, including crumbing, keeping water full, clearing & resetting serving ware etc. - Coordinate service at the bar and restaurant with server, support & bartenders when appropriate. - Report all guest complaints to management immediately. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy. - Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members. - Comply with sanitation standards and procedures according to health and legal regulations. - Complete weekly cleaning duties, in addition to opening and closing duties. - Maintain a reasonable response time for all team communication: a minimum of an answer to any correspondence before your next shift. - Maintain a reasonable schedule with flexible availability, including early mornings or late nights, holidays, and time for all staff meetings. - Focus on continuing your education and into all facets of our operations, be it the bar, kitchen, and service programs. - Act in a professional manner to represent MOLLIE ASPEN graciously whether you are in-house, traveling, or at another local establishment. **Operational Efficiency:** - Maintain inventory levels and submit ordering requests and stock items as needed to optimize restaurant performance. - Train and mentor staff during service. - Coordinate service flow. - Communicate operational concerns to managers. - Assist with guest recovery situations. - Implement and maintain strict hygiene and food safety standards in accordance with local regulations. - Operate and maintain bar and restaurant areas by stocking, cleaning, and making sure everything is set before and after each shift. - Maintain a professional appearance and hygiene standards set forth by the company. - Set up bar station and restaurant in a timely manner, working alongside coworkers to ensure that everything is in place and ready for each shift of service. **Collaboration and Communication:** - Collaborate with other departments, such as front-of-house staff and management, to create a seamless and exceptional dining experience. The duties of…