Maintenance Technician

**Hilton Garden Inn Steele Creek | 4936 Trojan Dr., Charlotte, NC 28278** Join Maya Hotels and Take the Next Step in Your Career! Are you a **hardworking and detail-oriented individual** with a passion for hospitality? At **Maya Hotels**, we are seeking a **Maintenance Technician** to play a crucial role in ensuring the safety, functionality, and overall upkeep of the hotel. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! **Why Join Maya Hotels?** Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at www.mayahotels.com. **What We Offer:** - Medical, Dental and Vision Insurance. - 100% Employer Paid Life Insurance. - Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. - Retirement Savings: 401K with Employer Contribution. - Employee Perks: Employee Referral Program, hotel discounts, and more! - Work-Life Balance: Paid Time Off (PTO). - Competitive salary and performance-based bonuses. - Career growth opportunities within the Maya Hotels family. - A supportive and friendly work environment. - The chance to work with ten well-respected hotel brands. **Job Description:** **Essential Duties and Responsibilities:** **Preventive Maintenance:** - Conduct regular inspections of hotel facilities, including **guest rooms, public areas, and back-of-house spaces**, to identify potential maintenance issues. - Perform routine maintenance tasks such as **replacing light bulbs, fixing plumbing leaks, and repairing or replacing damaged furniture and fixtures** **.** ### **Repairs and Troubleshooting:** - Diagnosing and repairing **electrical systems, HVAC systems, plumbing, and other mechanical systems** as needed. - Respond promptly to **maintenance requests** and ensure quick, effective resolutions. - Repair or replace faulty equipment and components, minimizing downtime and inconvenience. ### **Safety and Compliance:** - Ensure all maintenance activities **comply with safety protocols, building codes, and hotel regulations** **.** - Conduct **regular safety inspections** to identify hazards and take appropriate corrective actions. - Maintain accurate records of maintenance activities, inspections, and repairs for compliance tracking. **Equipment and Systems Maintenance:** - Perform routine maintenance on **boilers, HVAC systems, elevators, fire safety systems, and other critical equipment** **.** - Keep detailed logs of maintenance work and coordinate with external vendors for major repairs or service requirements. ### **Guest Satisfaction:** - Respond promptly to **guest inquiries, requests, and complaints** related to maintenance issues. - Provide **exceptional customer service**, ensuring guest concerns are resolved efficiently and professionally. ### **Collaboration and Communication:** - Work closely with **housekeeping, front desk, and other hotel departments** to coordinate maintenance activities with minimal disruption. - Communicate effectively with hotel management and colleagues regarding **maintenance needs, progress, and potential issues**. ### **Budget Management:** - Maintain an **inventory of maintenance supplies and equipment** **.** - Assist in **budget planning** for maintenance activities by identifying **cost-effective solutions and suppliers** while maintaining high-quality standards. **Education, Skills and Abilities:** - **Education:** High school diploma or equivalent; technical or vocational training in a relevant field is preferred. - **Experience:** Proven experience in general maintenance or a similar role, preferably in a hotel or hospitality setting. - **Technical Skills…