Maintenance Technician II

**SUMMARY OF OVERALL PURPOSE** Perform a variety of repair tasks, in addition to preventative maintenance activities. **KEY ACCOUNTABILITIES** **Repairs** - Respond and attend to guest repair requests. - Perform repairs for plumbing, electrical and mechanical. - Troubleshoot issues to identify source of problem and recommend solution. - Perform repairs on landscaping, including sprinklers and pavers. **Preventative Maintenance/Landscaping** - Perform interior Villa maintenance to include: painting, lighting and pest control. - Assist with power washing for outside areas. - Identify and provide solutions for safety concerns/issues. - Perform basic inspection of elevators and doors. - Assist with landscaping maintenance. **Guests & Volunteers** - Welcome and acknowledge all guest according to company standards. - Anticipate and address guest needs. - Thank guests with genuine appreciation. - Open venues in the morning (AM shift.) - Provide vehicle training for volunteers. **Additional Activities** - Provide training and mentoring to Engineer I. - Perform Engineer on Duty responsibilities, including conducting rounds and perform readings. **All other duties as assigned** **PHYSICAL DEMANDS OUTSIDE NORMAL WORK ENVIRONMENT** - Ability to lift 45lbs without assistance. - Ability to work in small, confined, poorly lit or non-air-conditioned spaces or environment. - Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling and stooping. - Able to work a flexible shift to meet department needs, this includes availability for days, nights, weekends and extended hours. - Able to work in outdoor weather conditions. **SKILLS, COMPETENCIES, EDUCATION & EXPERIENCE** - Ability to perform wall maintenance and repair. - Ability to perform mid-level troubleshooting/repair of all hotel mechanical, electrical, and plumbing systems. - Basic knowledge of air conditioning, refrigeration, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy. conservation and general building management. - Ability to interact well with guests in order to deliver excellent customer service. - Ability to initiate actions based on ones own interpretation or understanding of a situation. - Demonstrates keen attention to detail and quality product. - Ability to communicate, understand, speak, read, write English to communicate with guests, staff and vendors. - Basic computer skills. - Must meet acceptable attendance and punctuality requirements, which are essential functions for the position. - Ability to operate a motorized vehicle, including battery-operated golf cart. - Valid driver's license and clean driving record - High School Diploma - 3-5 years of related experience - Vocational training, preferred - Hospitality experience, preferred