Maintenance Tech

Job description: **JOB SUMMARY: The Maintenance Technician is responsible for performing maintenance and other duties to assure the preservation and upkeep of the building, fixtures, and residential spaces.** VALUES MODELED: All employees are expected to find ways to bring our values to life every day by demonstrating: leadership, commitment, and integrity. MEASURES OF SUCCESS: Resident feedback on quality and timeliness of resident services provided; resident turnover. ESSENTIAL DUTIES AND RESPONSIBILITIES: Daily communication and coordination with other employees. Respond to resident/management work orders for occupied and vacant rental units. Repair/replace appliances, plumbing, and air conditioning/heating/electrical systems as needed. Repair/replace apartment materials and perform maintenance requests. Identify and perform routine preventative maintenance assignments. Inspect and repair vacant units and prepare for move-ins. Work on-call as scheduled 24/7, weekend shifts, and overtime as necessary and pre-approved by the Service Manager. Perform tasks and operate machinery in a safe manner and in compliance with safety procedures. Complete grounds work, such as grounds pick up, sweeping, and light landscaping. Perform other duties as requested to support community operations. May be required to assist other communities within the organization. QUALIFICATIONS Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases. EDUCATION/EXPERIENCE: Required High school diploma or GED. One year of general residential maintenance experience. Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems. Certifications/licenses as required by local, state, or other regulations. Must have reliable transportation, maintain auto insurance, and have a valid driver's license. Strong communication and customer service skills. Ability to work on-call as scheduled and work weekends and after hours as necessary. Preferred Bilingual or multilingual skills. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Productivity Dependability - Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals: completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Integrity - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Customer/Resident Focus Customer Focus - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Confidentiality - Maintains confidentiality of sensitive information. Decision Making Judgment - Displays wi…