Maintenance Supervisor

DEFINITIONUnder direction of the Maintenance Manager the primary responsibilities of the Maintenance Supervisor are to provide supervision to maintenance staff in the maintenance and repair of public transit vehicles to help ensure safe and reliable day-to-day operations. This includes preventative maintenance and repair of a large fleet of buses and sedans, supervision of all maintenance staff during their assigned shift, facilitation of NCTD’s maintenance program and reports and well as tracking work orders. Success in this role requires sound judgment, critical thinking, discretion, and exceptional attention to detail.Distinguishing CharacteristicsThis position is distinguished by the need for a professional demeanor and exercising sound judgement in the supervision of mechanics in advancement of NCTD’s Maintenance program. The incumbent in the position of Fleet Maintenance Supervisor must be able to understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements. Additionally, develop and maintain accurate files for payroll, attendance, and budgets. Maintenance Supervisors are expected to be familiar with safe shop practices, best practices, and regulatory requirements that pertain to the shop and vehicle maintenance as well as guide the shop and employees to such practices are consistently followed.Supervision Received and ExercisedThis position reports to the Maintenance Manager and will provide supervision to other members of the Bus Operations Division at the direction of the Maintenance Manager. This position has direct supervisory responsibility for Technicians, Maintenance Clerks, and Bus Servicers. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.Working ConditionsNormal working conditions for this position are in an office, maintenance facility, and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations as required. The ability to work additional hours outside a normal work schedule is essential to fulfill the expectations of the role. Essential FunctionsDuties may include, but are not limited to, the following: - Plans, organizes, schedules, and assigns preventive and remedial maintenance work for buses and automobiles or equipment production lines. - Monitors work order accuracy, completion times and assists technicians as needed in vehicle repairs. - Periodically reviews competed technician work and assists in quality oversight of maintenance repairs. - Develops and maintains computer and manual files for payroll, attendance, project budgets, and vehicle service; prepares daily reports. - Maintains close communications with Operations, to respond in a timely manner to dispatch mechanics and schedule repairs to meet Operational needs. - Implements and maintains safety programs. - Ensures compliance and promotes aspects of the Environmental Management System to employees and coworkers. - Conducts meetings on safety, tool uses, shop practices, equipment upgrade projects, and other related topics. - Investigates and reports accidents and injuries. - Follows up on ordered parts, equipment, and supplies, and administers warranty claims to ensure accuracy and adherence to production schedules. - Participates in warranty tracking. - Participates in repeat defect tracking to help identify trends and develop improvement plans to target and correct known concerns. - Counsels' subordinates on compliance with procedures, rules, and regulations. - Conducts first-level disciplinary and grievance hearings. - Analyzes component failures, identifies problems, plans repair and replacement schedules, and aids staff to remedy problems. - Reviews Operator defect cards and sets priority schedule for repairs. - Conducts meetings to determine user needs. - Approves co…