Maintenance Supervisor - Harrisonburg, VA

Are you a dynamic leader with a passion for excellence in property management? Join Management Services Corporation (MSC), one of The Caton Companies, where your skills and experience will make a real impact! As our Facilities Coordinator (Maintenance Supervisor), you'll lead a dedicated team to ensure top-notch maintenance and resident satisfaction in a rewarding environment. We pride ourselves on fostering a dynamic and supportive work environment. We are looking for an experienced and driven Maintenance Supervisor to lead our maintenance team at Longview Oaks Apartments, a conventional apartment community in Harrisonburg, Virginia. The successful candidate will be responsible for ensuring exceptional resident satisfaction, optimizing service processes, and driving team performance. **Key Responsibilities:** - Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency. - Lead, mentor, and develop a team of service professionals to achieve performance goals. - Manage service schedules, workflow, and resource allocation effectively. - Implement and monitor service policies, procedures, and best practices. - Handle resident inquiries, complaints, and escalations promptly and professionally. - Monitor and analyze service performance metrics to identify areas for improvement. - Ensure compliance with company policies, industry regulations, and safety standards. - Maintain accurate records of service activities, budgets, and reports. - Drive continuous improvement initiatives to enhance service quality and efficiency. **Qualifications** • Excellent communication skills • Professional, courteous and positive personality • Knowledge of apartment facilities management normally acquired by supervisory experience in facilities and or property management including one year on-site facilities management experience. • EPA Certification for CFC’s • Management & Supervisory duties • Plumbing and electrical experience **Required Education and Experience** • High School diploma plus 3 years of apartment maintenance experience • EPA Certification for CFC’s **Preferred Education and Experience** • Supervisory Experience. • CPO Certification a plus **The Benefits** • Competitive Compensation Package, including quarterly bonuses based on property performance • Comprehensive Health, Vision and Dental Insurance • FSA Program • 401K Program with 4% company match • 8 Paid Holidays plus personal floating holiday • 120 hours of accrued Paid time Off (PTO) the first year And more… Employment is conditional on satisfactorily completing all pre-employment requirements including background and drug screen. Starting salary depends upon prior work skills and experience. Equal Opportunity Employer #maintenancesupervisor