Maintenance Manager

With nearly two decades of hospitality expertise, IDM Hospitality is one of the country's leading developers, operators, and support teams within the independent and boutique sector throughout the country. IDM Hospitality operates over a dozen award-winning hotels throughout multiple states. Come join our team as Maintenance Manager at the beautiful Eagle Harbor Inn in Door County, Wisconsin! **SUMMARY SCOPE OF ROLE** The Maintenance Manager is responsible for the day-to-day operations of the hotel engineering department, attaining hotel and departmental goals, and adhering to company standards. Supervises, develops and maintains ongoing maintenance operation for hotel, including refrigeration, heating, plumbing, water treatment, preventive maintenance, hotel rooms, HVAC units, ice machines, pools, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc. **MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS** 4 years hands on experience in commercial property and/or residential maintenance operations required Previous HVAC experience required Previous pool operator experience desired but not required 2-year relevant degree from an accredited institution desired **ESSENTIAL FUNCTIONS & RESPONSIBILITES** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: - Perform the duties of maintenance associates as needed - Respond to maintenance requests and work orders in an expedient, professional manner - Interact with guests to ensure satisfaction; handle problem escalation as necessary - Train, mentor, counsel and discipline when required - After hours on-call availability if an issue arises; available nights and weekends - Seek continual improvement for the department and hotel - Monitor the hotel's electrical, plumbing, mechanical, pool, lighting, and HVAC systems - Maintain hotel shuttle (as appropriate to the hotel) in good working condition - Inspect hotel for signs of necessary preventative maintenance; monitor usable life of all furniture, fixtures and equipment to ensure maximum efficiency and to plan for capital purchases - Manage HVAC, elevator, landscape and other service contractors, including monitoring and negotiating contract agreements as necessary - Order tools, parts and materials; manages inventory - Respond or perform duties of a groundskeeper including snow removal - Maintain all maintenance records and accurate tracking of expenses, both costs and capital items; prepares annual maintenance budget - Ensure hotel compliance with all municipal, provincial and federal regulations relating to operational functions, fire and safety programs - Responsible for all emergency services; maintain an emergency plan for systems back up - Conduct loss prevention inspections as needed and ensures timely follow-up to required improvements - Comply with all policies, procedures and regulations that relate to the local, state and federal laws - Responsible for conducting new hire safety orientations and facilitating monthly safety topics **KEYS TO SUCCESS IN THIS ROLE INCLUDE** - Technical certifications in electrical, plumbing, HVAC or other related fields are a plus - Demonstrated skills in supervising a team - Commercial or residential work experience, demonstrating progressive career growth - Comfort with Microsoft Office Suite **SUPERVISORY RESPONSIBILITIES** The Maintenance Supervisor reports directly to the General Manager and/or Rooms Division Manager, and has limited scope of supervisory responsibilities based on function of position. **PHYSICAL REQUIREMENTS** Ability to lift to 75lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and…