MAIL DISTRIBUTION CLERK

| DEPARTMENT OF ECONOMIC SECURITY *Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.* | | --- | ### **MAIL DISTRIBUTION CLERK** | Job Location: | | --- | #### Division of Child Support Services (DCSS) Centralized Mailroom and Imaging (CMI) 1789 West Jefferson Street, Phoenix, Arizona 85007 | Posting Details: | | --- | #### Salary: $31,908.86 - $35,919.31 #### Grade: 17 #### Closing Date: Open Until Fill | Job Summary: | | --- | Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit [des.az.gov](https://des.az.gov/); or click on the link [here](https://youtu.be/Nik5MiXqOV8) to view ‘Our DES’ video. Come Join the DES Team! The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Mail Distribution Clerk with the Centralized Mailroom and Imaging Unit (CMI). This position is responsible for reviewing/analyzing all incoming child support case-related documents received through the division's central mail; receiving, dispersing and housing supplies for the Customer Care Region. | Job Duties: | | --- | Essential Duties and Responsibilities include but are not limited to: - Receive, sort, analyze, disperse, and log various types of mail received from the US Postal Service, third parties, interoffice mailing; sort and process outgoing mail. - Image documents into the automated case management system; apply appropriate work item code. - Enter case specific data into the automated case management system. - Maintain records of child support payments received directly into the central mailroom processing as needed. - Maintain central repository of certified legal documents needed to process judicial actions. - Work in conjunction with mail vendors to receive incoming correspondence, coordinate pickup of outgoing correspondence, and track documents reported as delayed or missing to ensure proper receipt. | Knowledge, Skills & Abilities (KSAs): | | --- | Knowledge in: - Computer software applications, i.e. Microsoft Office Suite and Google tools. - General familiarity with office equipment, i.e., scanners, copiers and fax machines. - Legal documents applicable to case management and/or child support enforcement activities. - Filing and maintaining records. Skills in: - Proficient in conducting research and investigating information. - Providing customer service. - Excellent communication skills (both oral and written). Ability to: - Work independently within established guidelines; follow set policies and procedures as related to job duties to ensure timeliness, data reliability and accuracy. - Read and interpret court orders. - Review and update data in computer programs. - Maintain professionalism when interacting with consumers and staff at all levels; work as a team member. | Selective Preference(s): | | --- | The ideal candidate for this position will have: - Experience with customer service; conducting research in a fast-paced environment. | Pre-Employment Requirements: | | --- | - Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions. - Arizona Level One Fingerprint Clearance Card. - If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: [Driver’s License Requirements.](https://publicstorage.dc4…