Lobby Attendant | Madeira Beach Courtyard

A Houseman/Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of public areas in a hotel or hospitality property. Duties include cleaning and stocking lobbies, hallways, restrooms, and other common areas, assisting housekeeping with linen deliveries and supplies, responding to guest requests, removing trash, and ensuring a safe, welcoming environment. This role requires attention to detail, strong organizational skills, and a commitment to providing excellent customer service. - Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Handle guest complaints ensuring guest satisfaction. - Maintains standards of quality and cleanliness throughout daily assignments. - Observes all house and safety rules, housekeeping procedures, and security procedures. - Cleans and services assigned public spaces according to franchise and hotel standards. - Returns and restocks cart at end of shift. - Complete additional deep cleaning / seasonal cleaning functions as scheduled. - Other duties as assigned. **Responsibilities** Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. **Qualifications** - Minimum one year cleaning experience; previous hotel experience preferred. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - Knowledge of proper chemical handling. - Bilingual English/Spanish a plus. ### About the Team Shaner Hotels has an amazing opportunity at our Madeira Beach Courtyard! Our Courtyard St. Petersburg Clearwater/Madeira Beach has everything you have been searching for in a destination hotel—captivating water views, an outdoor pool and terrace and inviting spaces where you can work or relax. We offer 91 modern and well-appointed rooms, which include plush bedding, 39" LCD TVs and free Wi-Fi. The hotel also features a well-equipped fitness center, special event spaces and The Bistro, your destination for a great breakfast, dinner, or sunset cocktails on the outdoor pool terrace. ### About the Company **Shaner Hotel Group** Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!