Level 2 Virtualization Engineer

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Level 2 Virtualization Engineer based in the United States.** This role offers the opportunity to support and improve enterprise virtualization environments that are critical to business operations. You will provide hands-on technical support across VMware and/or OpenShift Virtualization platforms, ensuring reliability, performance, and availability. Working alongside experienced infrastructure teams, you will troubleshoot complex issues and contribute to continuous platform improvements. The position combines operational excellence with opportunities to enhance automation and modernize virtualization solutions. You will play an important role in maintaining secure, scalable, and efficient technology environments. This is a great opportunity for an infrastructure professional who enjoys problem-solving, collaboration, and building dependable systems. ### Accountabilities: The Level 2 Virtualization Engineer will provide operational and technical support for virtualization platforms, ensuring system stability while contributing to improvements, automation initiatives, and infrastructure optimization. The role requires strong troubleshooting skills, collaboration with engineering teams, and a proactive approach to maintaining reliable environments. - Provide Level 2 support for VMware and/or OpenShift Virtualization platforms. - Troubleshoot incidents and technical issues across VMware vSphere, vCenter, and equivalent virtualization environments. - Support the design, implementation, and improvement of virtualization solutions. - Monitor platform performance, capacity, availability, and overall system health. - Identify opportunities to optimize virtualization environments and implement improvements. - Collaborate with Level 3 engineers and other IT teams to resolve complex technical challenges. - Participate in an on-call rotation to provide after-hours operational support when required. - Contribute to infrastructure automation initiatives using tools such as Terraform, Ansible, or similar technologies. - Support reliable system operations by following best practices for monitoring, maintenance, and continuous improvement. ## Requirements: The ideal candidate has hands-on experience supporting virtualization platforms, strong troubleshooting abilities, and an understanding of modern infrastructure technologies. They should be comfortable working collaboratively, taking ownership of technical challenges, and contributing to automation and operational improvements. - 2+ years of professional experience working with VMware virtualization or OpenShift Virtualization. - Strong knowledge of VMware vSphere, vCenter, or comparable OpenShift virtualization components. - Understanding of storage and networking concepts within virtualized environments. - Experience troubleshooting virtualization platforms and resolving infrastructure issues. - Familiarity with infrastructure automation tools such as Terraform and Ansible. - Knowledge of Veeam or similar backup technologies is preferred. - Ability to communicate effectively in English; German language skills are a plus. - Strong ownership mindset with the ability to manage tasks from identification through resolution. - Ability to simplify complex problems, prioritize effectively, and adapt in a fast-changing technical environment. - Collaborative approach with a commitment to supporting teammates and contributing positively to team culture. ## Benefits: - Competitive salary package based on experience, skills, and qualifications. - Health benefits, including medical support and wellness resources. - Salary continuation during periods of illness. - Work-life balance initiatives, including additional paid holidays, family-related benefits, and flexible programs. - Opportunities for professional growth and development within a technology-focused environment. -…