Lending Operations Analyst

Constantinople delivers a new era of AI-native banking. Constantinople provides banks with a fully-managed software and AI operational platform, which brings together customer experience, product, data, operations, compliance and infrastructure in a single platform. Constantinople’s AI-native platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with AI at scale. By removing the operational complexity of banking, Constantinople enables our client banks to focus on their customers and the business of banking. The Role At Constantinople, the Lending Operations team acts as the execution engine for our Clients’ lending products and services, delivering a seamless, reliable client experience. This is not a typical operations support role. You’ll work at the intersection of customer support, product operations, and engineering, helping to improve end-to-end banking processes using AI and automation while ensuring customers receive timely and accurate support. As a Lending Operations Analyst, you will operate across the full loan lifecycle—from application triage to settlement and ongoing loan servicing. Whether focusing on Residential Mortgages, Consumer or Business Lending, your goal is to ensure the "Application to Settlement" workflow is seamless. You will execute tasks based on detailed Standard Operating Procedures (SOPs) within our platform, ensuring that our client banks receive perfectly packaged files for decisioning and that customers experience a smooth journey.