Legal Office Assistant

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference by serving the State of Washington. Our people are our most valuable resource: energetic, innovative thinkers who care equally about producing quality work and developing a culture that is great for all our employees. The BIIA is a medium-sized state agency under the administration of three full-time Board Members. It is independent from the Department of Labor and Industries (L&I). The BIIA hears appeals from decisions made by L&I in several areas. The three principal types of appeals are: - Industrial insurance (workers' compensation). - Safety citations under the Washington Industrial Safety and Health Act (WISHA). - Employer Premiums (Tax Assessment and Classification). The BIIA is a great place to work! You can read employee testimonials on our website at http://www.biia.wa.gov/Jobs.html. Duties include, but are not limited to: - Independently processing incoming electronic documents; opening and reviewing incoming documents from the electronic portal for legal significance and routing to the appropriate docket file and recipient. - Independently processing incoming and outgoing agency faxes. - Receiving all mail. Date-stamping documents and scanning mail for processing through the portal if necessary. - Assist in reviewing and processing documents for public disclosure requests. This includes reviewing documents to identify responsive records; unbinding, collating, and preparing documents for scanning or digital reproduction; scanning and converting paper records into digital files; reassembling and rebinding documents in their original order and condition after scanning; and reporting issues such as missing or damaged documents. **MINIMUM QUALIFICATIONS** Option 1: High School graduation or GED and two (2) years of clerical or administrative experience. Option 2: High School graduation or GED and one (1) year of legal office experience. Option 3: An AA degree or higher and one (1) year of clerical or administrative experience. **JOB-SPECIFIC COMPETENCIES** - Ability to operate standard office equipment, including scanners, copiers, and computers. - Strong verbal and written communication skills. - Exceptional keyboarding skills. - Ability to perform research. - Ability to assist customers regarding inquiries, complaints, or problems. - Ability to multitask, prioritize workload, and effectively manage time. - Ability to lift boxes and push a cart that may become heavy and cumbersome **DESIRED COMPETENCIES** - Detail-oriented, efficient, and organized. - General office experience. **CORE COMPETENCIES** - **Customer Focus** - Builds and maintains internal and external customer satisfaction with the services offered by the organization. - **Relationship Building** - Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard. - **Ethics and Integrity** - Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions. - **Adaptability to Changing Needs/Flexibility** - Embraces changing business needs and adapts approach, goals, and methods to achieve success. - **Accountability** - Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight. - **Effective Respectful Communications** - In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others. - **Safety Focus** - Adhere to all workplace safety laws, regulations, standards, and practices. **STATEWIDE EQUITY COMPETENCIES** - **The ability to take action to learn and grow** **-** Takes responsibility for knowing their own strengths and weaknesses, and uses their learning to make government programs and processes more efficient and effective to serve all in Washington. - **The ability to take action to meet…