Legal Assistant (Henrico, Hourly)

**Title:** Legal Assistant (Hourly) **State Role Title:** Hearing Legal Servcs Offcr I **Hiring Range:** $21.24 per hour **Pay Band:** 4 **Agency:** Virginia Employment Commission **Location:** VEC CENTRAL OFFICE **Agency Website:** https://www.vec.virginia.gov/ **Recruitment Type:** General Public - G **Job Duties** The Virginia Employment Commission (VEC) is seeking a detail oriented Legal Assistant who will play a key role in supporting the First Level Appeals Unit by ensuring unemployment insurance appeals are received, processed, and prepared accurately and on time. In this fast-paced administrative role, you will retrieve and sort daily mail, review and log appeal documentation, scan and file records, and enter case details into the benefits system to maintain up to date appeal workflow status. You will also schedule, reschedule, and cancel appeal hearings; prepare legally sound case files; distribute documentation to all relevant parties; and respond to inquiries by phone, email, fax, and mail in a professional and timely manner. Additionally, you will assist with special projects, support document retrieval and distribution needs, and adapt to changing tasks based on business requirements while ensuring all actions comply with confidentiality standards and program guidelines. Join the VEC and be part of a mission-driven agency dedicated to supporting workers, strengthening communities, and promoting economic stability across the Commonwealth. We administer Virginia’s Unemployment Insurance (UI) benefits program with a commitment to providing customer-centered, accessible, inclusive, and impactful services to support our shared mission: lifting up Virginia, one unemployed worker at a time. The VEC is also an integral part of a historic milestone as Virginia becomes the first state in the South to offer Paid Family and Medical Leave (PFML). Our agency will be responsible for standing up and administering this new program, which will expand the vital support we provide for employees when they need it most. The VEC provides the opportunity for wage employees to participate in tax deferred compensation programs, supplemental disability insurances, and supplemental retirement accounts made available through the Commonwealth’s provider network at the employee’s expense. If you’re motivated by public service, continuous improvement, and meaningful work that supports opportunity for all, the VEC is a place where your contributions matter! **Minimum Qualifications** • Basic knowledge of general office procedures, practices, and equipment; standard English grammar and punctuation; and legal processes and terminology. • Strong organizational, time-management, administrative (e.g., responding to requests, processing documentation and filing), oral and written communication, and computer (e.g., data entry, scheduling, word processing and research) skills. • Ability to maintain accurate case records, manage time prudently, pay attention to details, adapt to new computer systems and processes, follow established policies and protocols, adhere to set time constraints, complete projects accurately and on short notice, maintain confidentiality and file documentation, work independently and as part of a team, and cross train in and cover other administrative responsibilities as required. **Additional Considerations** • Basic knowledge of unemployment insurance benefits or the appeals process. • Basic knowledge of administrative hearing procedures. • Experience working in a legal and fast-paced environment. • Experience using OneDrive, VUIS, C2T, eFax, and various bot technologies. **Special Instructions** You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Submission of an online application is required for this position. The VEC does not accept applications, résumés, cove…