Leasing Consultant

Job Summary: As a Leasing Consultant, you are the first point of contact for prospective residents and play a crucial role in leasing apartments and maintaining high occupancy rates. You are responsible for showcasing rental properties, providing exceptional customer service, and guiding prospective residents through the leasing process. Responsibilities: Leasing and Rental Activities: - Greet and assist prospective residents, providing tours of available units and amenities. - Present rental properties in a compelling manner, highlighting features and benefits to prospective residents. - Answer inquiries from prospective residents regarding rental rates, lease terms, amenities, and community policies. - Follow up with prospective residents to encourage lease signings and secure rental commitments. It is expected all Leasing Consultants maintain a 33% closing ratio as is the nationwide average. - Process rental applications, verify income and ensure the application is fully completed and all required documentation is provided. - Prepare lease agreements and rental documents, ensuring accuracy and compliance with leasing policies and regulations. - Inspect vacant units to ensure they are in made ready condition for new prospective residents and move ins. - Walk and inspect common areas, all amenities and model units daily to ensure the tour path is in excellent condition. Customer Service and Relationship Building: - Build rapport with prospective residents and establish positive relationships to facilitate leasing activities. - Provide exceptional customer service throughout the leasing process, addressing inquiries, concerns, and requests promptly and professionally. - Maintain ongoing communication with current residents to ensure satisfaction and address any issues or concerns. - Assist with resident functions both during and outside normal business hours as needed. Marketing and Outreach: - Assist in developing and implementing marketing strategies to attract prospective tenants, - including online listings, social media, and community outreach. - Participate in promotional events, open houses, and property tours to showcase rental properties and attract prospective tenants. - Collaborate with the property management team to develop leasing incentives and promotions to drive leasing activity and maximize occupancy rates. Administrative Tasks: - Maintain accurate records of leasing activities, rental applications, and tenant correspondence. - Update property management software and databases with leasing information, demographic information, rental rates, and availability. - Assist with lease renewals, lease terminations, and move-in/move-out procedures as needed. - Prepare leasing reports and documentation for management review. - Perform all other duties assigned by supervisor. Qualifications: - High school diploma or equivalent required; bachelor's degree in business, marketing, or related field preferred. - Previous experience in leasing, sales, customer service, or property management preferred. - Strong communication and interpersonal skills, with the ability to build rapport with diverse individuals. - Sales-oriented mindset with the ability to close leasing deals and meet leasing targets. - Knowledge of fair housing laws and leasing regulations preferred. - Proficiency in Microsoft Office suite and property management software. - Valid driver's license and reliable transportation may be required. Additional Requirements: - Willingness to work flexible hours, including evenings and weekends, to accommodate prospective tenants' schedules. - Ability to work independently and as part of a team in a fast-paced environment. - Certification in leasing (e.g., Certified Leasing Professional) a plus. Working Conditions: - Office environment with regular on-site visits to apartments. - Some physical activity is involved, such as walking through properties. Job Type: Full-timePay: $19 per hour Benefits: - 401(k) - Dental insur…