Leasing Agent

Maxus Properties is seeking to hire a Leasing Agent at The Isaac Apartments in Frisco, Texas. **Who We Are:** Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates. **Scope and Purpose:** Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties. **Duties and Responsibilities:** - Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections. - Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager. - Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies. - Perform “mystery shops” of competing communities and maintain a market survey. - Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management. - Assisted with resident retention through renewal programs, community events, etc. - Complete any other projects as needed and under the guidance and direction of the Property Manager. **Qualifications:** - A high school diploma or equivalent is required - At least one year of experience in the property management industry is required - At least one year of experience with RealPage or equivalent property management software is required - Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required - Rotating Saturdays will be required **Key Skills for Success:** - Effective Communication: Navigating various personality types - Leadership: Guiding and inspiring others - Compassion: Understanding and empathizing with team members - Time Management: Emphasizing punctuality and multitasking - Discretion: Handling sensitive information with care - Reliability: Being dependable and consistent - Creativity: Thinking outside the box - Ambition: Striving for personal and team growth **All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.**