Leasing Agent - Houston, TX

### Position Summary Leasing Agent is responsible for delivering an exceptional, high-touch leasing experience to prospective and current residents. This role serves as the first point of contact for the community and plays a critical role in driving occupancy, resident satisfaction, and brand reputation through professionalism, sales expertise, and superior customer service. * * * ### Key Responsibilities - Greet, engage, and tour prospective residents, showcasing luxury amenities, floor plans, and community features - Build strong relationships with prospects to convert leads into leases - Execute lease agreements accurately and in compliance with Fair Housing laws and company policies - Follow up with prospects through calls, emails, and CRM systems to maximize conversions - Maintain expert knowledge of pricing, availability, market trends, and competitors - Deliver exceptional customer service to current residents and assist with lease renewals - Process applications, screenings, and move-ins efficiently and professionally - Collaborate with the property management and maintenance teams to ensure readiness of units - Maintain a clean, welcoming leasing office and model units at all times - Participate in marketing initiatives, resident events, and outreach activities - Collect and encourage positive online reviews and referrals * * * ### Qualifications - High school diploma or equivalent (college coursework preferred) - Minimum 1 year of leasing, sales, hospitality, or luxury customer service experience preferred - Strong sales skills with a customer-focused mindset - Excellent communication, presentation, and interpersonal skills - Professional appearance and demeanor - Ability to multitask in a fast-paced environment - Proficiency with leasing software, CRM systems, and Microsoft Office - Knowledge of Fair Housing regulations required - Availability to work weekends and flexible schedules as needed * * * ### What We Offer - Competitive base pay plus commissions/bonuses - Growth and advancement opportunities - Professional training and development - A dynamic, luxury-focused work environment