Leasing Agent- Cinnamon Tree

We are seeking a customer-focused, organized, and proactive leasing professional to support day-to-day leasing operations and help create a positive experience for current and prospective residents. In this role, you will serve as a welcoming first point of contact, guide applicants through the leasing process, and contribute to occupancy goals through exceptional service, follow-up, and attention to detail. ## Responsibilities - Greet prospective residents and provide a professional, friendly touring and leasing experience. - Respond to inquiries by phone, email, and in person in a timely and courteous manner. - Present available homes, community amenities, pricing, and lease terms clearly and accurately. - Assist applicants with lease applications, screening requirements, and lease document preparation. - Follow up with prospects throughout the leasing process to support conversion and occupancy goals. - Maintain accurate records of traffic, guest cards, applications, and leasing activity. - Support resident retention efforts by delivering responsive service and addressing concerns professionally. - Coordinate move-ins, move-outs, and related leasing paperwork with internal teams as needed. - Stay informed on community offerings, market trends, and competitive properties. - Help maintain an organized and welcoming office environment. ## Qualifications - Previous experience in leasing, sales, customer service, hospitality, or a related role preferred. - Strong interpersonal and communication skills with a service-oriented approach. - Ability to manage multiple priorities while maintaining accuracy and professionalism. - Comfortable using property management software, Microsoft Office, and related systems. - Detail-oriented with strong organizational and follow-up skills. - Ability to work both independently and collaboratively in a fast-paced environment. - High school diploma or equivalent required; additional education a plus. ## Preferred Attributes - Positive attitude and genuine commitment to helping others. - Strong problem-solving skills and sound judgment. - Ability to build rapport and maintain professional relationships with residents and prospects. - Flexibility to support community needs, including occasional evenings or weekends as required. ## What We Offer - A dynamic, team-oriented work environment. - Opportunities to develop customer service, sales, and property management skills. - The chance to make a meaningful impact on resident satisfaction and community success. We are committed to providing an inclusive and respectful workplace where team members can thrive. If you enjoy working with people, have a passion for service, and take pride in helping others find their next home, we encourage you to apply.