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Lead Technician

ServiceMaster Twin Cities · Indianapolis
Full-timeGeneralLead$23–$30/yr
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About the Lead Technician role

Lead Technician positions focus on delivering results in their domain. This page aggregates open Lead Technician roles and what employers typically expect.

Responsive recruiter **Benefits:** - Company parties - Competitive salary - Opportunity for advancement - Training & development **Benefits/Perks** - Recession-Proof Industry Providing The Opportunity To Give Back - Competitive Compensation - Industry Training and Advancement Opportunities **Company Overview** Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience. If you love building relationships and creating quality results, Rytech is the place for you! **Job Summary**A Lead Technician is second in command, responsible for the location’s performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of a Lead Technician. Lead Technicians are employees that have displayed the skills, leadership abilities and exceptional attitude who assist the Mitigation Project Manager, facilitate production and some admin functions. **Responsibilities** - Be available by phone and email during scheduled duty hours / after hours. - Facilitate communication between Mit PM and Technicians. - Maintain a company vehicle, tools, and consumables to a high standard. - Assist PM during location vehicle inspections. - Assist PM in updating Fleet Vehicle Handbook sheets, SDS sheets, and Vehicle maintenance sheets. - Ensure job sites are clean, absent of safety violations, and inspection ready for PM. - Assist PM with annual employee evaluations for technicians. - Assist PM with continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications. - Assist PM with leading weekly meetings to facilitate training and safety for the location. - Assist PM with reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner. - Assist PM in Creating, maintaining, and participating in the on-call roster. - Complete water damage/mold remediation jobs to a high standard. - Maintain claims daily in the MICA app at a high standard. - Communicate daily with customers/other team members. - Lead by example by demonstrating: - good time management w handling existing/new assignments. - the proper way to follow Rytech safety protocols. - the proper way to wear PPE. - the proper way to scope water damage/mold remediation claims. **Qualifications** - Mitigation/Remediation estimating and scoping experience - Highschool or GED - Two years of Mitigation/Remediation experience is preferred - Results-driven, activity-oriented, and supportive of aggressive targets. - Must be able to lift and maneuver heavy equipment, contents, or debris for extended time periods. - Must be able to pass a Respirator fit test/utilize PPE(Personal Protective Equipment) - Excellent customer service skills. - Able to perform physical work including common lifting and bending tasks in the industry. - Excellent interpersonal, communication, oral, and written skills - Must be computer literate and comfortable with computer programs such as Microsoft Office, Dash, and MICA. Compensation: $23.00 - $30.00 per hour William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry. We are proud of our ability to respond quickly and eff…

Salary estimate

$23 – $30/yr
Provided by the employer.

Skills for this role

CommunicationLeadership

Resume tips for Lead Technician applicants

Interview preparation

Prepare concrete STAR-format stories that show Lead Technician outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Lead Technician problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About ServiceMaster Twin Cities

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