Lead SMB & Channel Sales Program Manager

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . This is a high-impact role that sits within the Program Management team in the SMB & Channel sales team. As a Lead Global Program Manager for Sales Enablement, you will shape the programs, systems, and operating rhythms that help our global SMB sales teams build the knowledge, confidence, and tools to succeed. You will own the end-to-end enablement experience across onboarding, continuous learning, certifications, and global sales-motion readiness. You will partner closely with Sales leadership, Product Marketing, Sales Strategy & Operations, Quality Assurance, regional program managers, and external delivery partners to translate business priorities into scalable, measurable enablement programs. The ideal candidate combines sales or go-to-market fluency with exceptional program management, strong cross-functional influence, and a practical approach to using data and AI to improve how sellers learn and perform. What you’ll do: Own the global SMB sales enablement strategy and roadmap, including onboarding, certifications, continuous learning, content governance, and sales-motion readiness. Translate global sales priorities, product launches, and go-to-market motions into role-based enablement plans for sales development, partner management, account management, and agency teams. Design scalable learning experiences across live training, e-learning, workshops, certifications, job aids, manager coaching, and self-serve resources. Lead global onboarding and ramp programs, ensuring new sellers receive consistent, role-relevant preparation while allowing for necessary regional adaptations. Partner with Product Marketing, Sales, QA, Scaled Performance, Sales Operations, and regional teams to identify seller skill gaps and prioritize the highest-impact interventions. Establish and run operating mechanisms for the function, including quarterly roadmaps, training calendars, KPI reviews, executive updates, cross-functional forums, and communications. Lead and influence external enablement partners and regional training teams; set expectations, monitor program health, remove blockers, and drive accountability to service levels and outcomes. What we’re looking for: Bachelors degree in related field or relevant experience. 7+ years of experience in sales enablement, revenue operations, sales strategy, learning and development, program management, or a related go-to-market function. Demonstrated ownership of complex, multi-region programs from strategy and planning through launch, measurement, and iteration. Strong understanding of sales motions, sales methodologies, and the distinct needs of customer-facing sales roles. Proven ability to influence senior, cross-functional, and external stakeholders without direct authority. Experience managing outsourced or vendor-delivered programs, including performance expectations, govern…