Lead Product Performance Engineer

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 30,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures. Named a top workplace by the San Diego Union Tribune and USA today in 2025, we make life-changing impacts through innovation, helping workers globally unlock their abilities in orchestration with intelligent machines. Position Overview As a member of the Pilot Operations team, the Lead Product Performance Engineer is responsible for supporting the planning, tracking, and execution of robotic go-to-market programs. This role focuses on assisting with day-to-day project logistics, tracking tasks, and ensuring smooth cross-functional communication to help drive successful product launches. This role is the primary coordinator responsible for bridging the gap between our commercial teams (Product, Sales, Marketing, Customer Success), internal Corporate Service teams (Accounting, Legal, Finance, Supply Chain) and our technical execution teams (Engineering, Operations, and External Vendors). You will own the delivery of high priority, cross-functional projects that support the growth trajectory, increased scale, and efficiency we are seeking. You will be organizing the coordination loops and the documentation necessary to ensure our project resourcing and available capacity provide a "shared reality" for the leadership team. Essential Job Functions Project Support: Assist in developing, tracking, and maintaining project schedules, milestones, and deliverables. Cross-Functional Coordination: Provide day-to-day project management support, ensuring clear inter- and intra-team communication to keep projects moving forward. Risk Tracking: Help identify potential project bottlenecks or delays and work with senior managers to document mitigation options. Requirements Tracking: Collaborate with Product Management, Engineering, Sales, and Operations teams to ensure project tasks remain aligned with established product requirements. Meeting Management: Organize project meetings and diligently track action items to completion. Status Reporting: Assist in preparing and presenting clear project status updates. Distill complex project data into simple, executive-level updates for operations leadership, and create lightweight training materials and "cheat sheets" to ensure high adoption rates of new features and workflows. Assist leadership in mapping the operational workflows and system requirements necessary to scale pilot operations for upcoming channel expansions, ensuring infrastructure automation can handle increased capacity without increasing administrative friction. Direct Project Ownership: Lead and complete independent projects or ad hoc assignments as directed by leadership, moving beyond a facilitation role to ensure direct delivery of business outcomes. Education and/or Work Experience Requirements Bachelor’s degree in Business, Management, Sales, or a related technical field (or equivalent practical experience). 4+ years of professional experience in a project management role. Prior experience in a software or hardware environment is highly valued. Required Knowledge, Skills, Abilities, and Other Characteristics Collaboration: Strong interpersonal skil…