Lead Mitigation Technician

Responsive recruiter **Benefits:** - Paid Training for IICRC, WRT, IICRC FRST & Lead RRP Licensing - Advancement Opportunities - Company shirts - Medical, Dental, Vision Benefits - Company Cell Phone/CellPhone Allowance - 401(k) matching - Competitive salary - Paid time off - Parental leave **Paul Davis Restoration of Greater Seattle is under new, energized ownership—led by the top-performing Paul Davis office in the Pacific Northwest.** With a renewed focus on growth, innovation, and team development, we’re building something special—and we want you to be part of it. Are you an experienced leader with a passion for construction and project management? Do you thrive in high-energy environments where every day brings a new challenge? If you're looking for a place where your skills are valued, your potential is unlimited, and your impact is real—this is your opportunity to join our team as a **Lead Mitigation Technician**. **Lead Mitigation Technician$25.00 - $30.00 per hour depending on experience + overtime opportunities** The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. Our team's professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation. **RESPONSIBILITES:** - Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold - Recruit and coach technicians both in the field and in the warehouse - Survey damage within the property - Evaluate and record damage to all items within the property - Manage cleaning process for both contents and structural damage - Demolition of structural damage to properties through the use of hand and power tools - Clean up assigned job sites after demolition - Perform initial site visits - Conduct moisture inspections - Set restoration equipment within guidelines - Complete notes of assigned jobs in our primary operating system (RMS) - Contact the customer of assigned jobs with ETA - Take photos of jobs assigned at start, completion, and throughout the process - Responsible for maintaining assigned vehicles and equipment - Responsible for unloading and reloading assigned vehicles with equipment - Keep equipment clean and organized in the shop - Responsible for unloading trash in assigned area - Responsible for recording your time and coding it to the job assigned - Pass IICRC certifications as IICRC classes are offered - Assist in the development of new hires through on the job training - All other duties as assigned **Competency – Knowledge, Skills and Abilities:** - Knowledge of technology (iPhone, iPad) - Customer Service Skills - Communication skills via phone and face to face - Computer skills - Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested - Ability to create documents and estimates - Ability to answer and communicate with customers over the phone and face to face - Ability to work independently - Ability to lead a team of Technicians - Ability to complete work on multiple jobs within the same time frame - Ability to participate in an on call schedule - Ability to work within hazardous environments safely - Ability to safely operate hand and power tools - Ability to operate a company vehicle safely - Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics - Maintain a level of confidentiality **Required Education and Experience:** - High School Diploma or GED required - Customer Service experience - 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling **Physical Requirement:** - Must be able to stay in a stationary position up to 25% of the time within a vehicle. - Constantly moves about job sites…