Lead Medical Assistant - Orthopaedics

At **Duly Health and Care**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. **Overview:** Lead Medical Assistant **Position Highlights:** - Orthopaedics - Lombard **Position Highlights:** - Full-Time, 40 hours - Hours: Monday-Friday; 7:30am-5:00pm - Location: Lombard and Westmont MOB - Travel: Expected to travel to other clinics for coverage as needed - Wesmont Pasqunelli, and Elmhurst **Benefits:** - Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. - Access to a mental health benefit at no cost. - Employer provided life and disability insurance. - $5,250 Tuition Reimbursement per year. - Immediate 401(k) match. - 40 hours paid volunteer time off. - A culture committed to community engagement and social impact. - Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. **Responsibilities:** Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians and nurses. Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties. - Responsible for all duties included in the Medical Assistant job description. - Takes inventory and performs ordering of supplies. - Assists with coordinating staff meetings. - Supervises work performed by department and may delegate work to staff members. - Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution. - Assists with staff development, new employee orientation, and training. - Monitors and ensures staff compliance with policies and procedures. - May be responsible for performance evaluations as required by Human Resources. - Responsible for managing the schedule, time keeping, and payroll if necessary. - All other duties as assigned. **Qualifications:** - High School diploma or GED and a graduate of an accredited Medical Assistant or Paramedic program required. - Certified or Registered preferred but not necessary - CPR Certification required - A minimum of 2 years MA/CMA experience preferably in the medical field - Experienced in staff roles with a history of good performance - Leadership skills - Multi-tasking - Time management - Teamwork - Medical terminology - Ability to provide accurate and sufficient charting/messages - Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism - Ability to work full time and flexibility to work varying hours - Ability to travel to all locations at any given time - Ability to work multiple positions for the specific department: i.e. phones, scheduling of appointments, rooming, procedures - Conveys a warm, caring and approachable demeanor - Displays unconditional respect toward others - Able to sense others feelings and perspectives - Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules The compensation for this role includes a base pay range of $23.76-26.03 for a Lead Medical Assistant and $24.76-27.03 for a Lead Certified Medical Assistant with the actual pay determined by factors such as skills, experience…