Lead IT System Administrator

** General Information: ** - **Location:** Remote / Preferred Grand Rapids, MI - **Clearance Required:** Secret (or higher), or ability to obtain - **Job Type:** Full-time - **Travel:** Travel 10% of the time to customer sites and Jovian HQ. **Position Summary:** - ** We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.** **Key Responsibilities:** - ** ** **IT Infrastructure Management:** Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services. - **Cloud Administration:** Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.). - **Office 365 Administration:** Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services. - **User Support & Troubleshooting:** Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction. - **Systems Monitoring & Security:** Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data. - **Project Leadership:** Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations. - **Documentation & Policies:** Develop and maintain IT policies, technical documentation, and standard operating procedures. - **Team Coordination:** Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations. - **Vendor Management:** Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. **Basic Qualifications:** - ** **Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). - 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role. - Proven expertise in **Microsoft Azure** administration (IaaS, PaaS, security, networking). - Strong proficiency in **Office 365** administration (Exchange Online, Teams, SharePoint, OneDrive, Intune). - Experience with **Windows Server** environments, Active Directory, Group Policy, and identity management. - Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers). - Strong troubleshooting and problem-solving skills. - Excellent communication and leadership skills. - Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. **Preferred Qualifications/Skills:** - Experience with Linux Server environments. - Knowledge of PowerShell scripting for automation. - Familiarity with backup solutions and disaster recovery planning. - Knowledge of Endpoint Privilege Management. - Knowledge of Remote Support. - Understanding of cybersecurity principles and compliance frameworks. ** Work Environment:** - ** **Fast-paced, collaborative environment with opportunities to work on diverse IT projects. - May require occasional after-hours or weekend work during critical updates or incidents. **Why Join Us:** - ** **Work on high-impact DoD programs supporting national defense and mission readiness. - Engage with cutting-edge technologies across air, ground, and joint service domains. - Be part of a collaborative and innovative team working at the intersection of technology and mission success. - Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment. ** **