Lead Fleet Agent (PDX) - Full Time

## Company Description **Company Description** McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive. Our Values Safety, Mutual Respect, Service, Accountability, Integrity, Pride **Starting Pay** $27.73/hour **Benefits That Help You Soar** Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it. Some benefits can vary based on location, employment status, or length of employment. • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us! • Comprehensive medical, dental, & vision insurance. • 401(k) with company match. • Company provided life insurance. • Opportunity to earn additional pay each quarter based on performance. • Generous holiday pay and paid time off. ## Job Description **Job Description** The Lead Cabin Cleaning Agent provides day-to-day‑ direction, guidance, and support to Cabin Cleaning Agents to ensure safe, efficient, and high quality‑ operation. This role serves as a working leader, performing all standard Cabin Cleaning Agent duties while coaching team members and modeling exceptional performance. This role is responsible for coordinating and balancing resources, coaching employees, and ensuring operational tasks are completed in compliance with customer instructions, safety standards, and plays a key role in supporting an on time, safety‑ focused aircraft‑ turn while fostering teamwork and upholding service excellence. **Key Responsibilities** - Always promote and maintain a culture of safety. - Meet and exceed operational targets while maintaining service, timeline, safety, and compliance requirements. - Assume responsibility and accountability for the team and team members while leading, coaching, and motivating the team's work. - Perform station leadership duties such as assigning flights for the day, scheduling and managing agents on a week-to-week basis. - Recognize and celebrate individual and team performance. - Monitor team activities, ensuring that each team member follows proper operational and safety procedures and customer service standards, and verbally coach and recognize agents to reinforce and improve behaviors. - Investigate operational, safety, and performance irregularities with focus on future prevention; Communicate findings and recommend improvements. - Provide a comprehensive briefing and handoff to the next shift to ensure a seamless operation and overall benefit to the team and station. - Mentor station agents, both newly trained and experienced, in all station agent job functions. - Cabin cleaning duties may include - Thoroughly clean and sanitize passenger cabins, including seats, seatback pockets, tray tables, armrests, overhead bins, carpets, and windows. - Clean and disinfect lavatories and galleys; restock supplies such as soap, toilet paper, sanitary bags and towels. - Empty trash receptacles in lavatories, galleys, and flight deck; ensure proper disposal of waste and handling of biohazard or spill clean-up using PPE and approved disinfectants. - Restock cabin items such as pillows, blankets, magazines, amenity kits, and safety cards; maintain inventory of cleaning materials and cabin supplies. - Maintain clear communication with flight crews and other ground personnel. - Perform regular equipment inspections and basic maintenance checks. - Comply with all federal, state, municipal, airport authority and carrier safety and security requirements. - Perform other duties as assigned to support McGee’s successful business operation. ## Qualifications **Qualifications** - 6 months of direct work experience in the specific duty (ramp, cabin cleaning, etc). - Demonstrated skills in proactive and honest communication, provid…