Lead ER Doctor

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Lead Emergency Veterinarian at VEG, beyond helping people and their pets, you’ll take ownership of supporting your team and ensuring that your hospital is a model of clinical excellence. Working alongside your hospital’s medical director, you’ll champion VEG’s medical processes and initiatives, developing your fellow doctors and coaching them to thrive. You’re well-versed in the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets—and you lead by example, ensuring your team practices the VEG way with every case. In this role, you’ll find ways to say yes to providing the guidance, resources, and encouragement your team needs to grow confidently in their careers. As a leader, you’ll have the opportunity to foster a culture of mentorship and learning, helping your doctors build fulfilling, unexpected career paths while creating a lasting impact on your hospital. WHAT YOU’LL DO Work clinical shifts, with responsibilities consistent with emergency doctors at your VEG: Answer medical questions over the phone See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan Communicate diagnosis and treatment options directly with customers Provide appropriate treatments to address each pet’s specific condition Create and review medical records to ensure accuracy Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns Coach fellow doctors on medical excellence, doctoring the VEG Way, and providing VEG’s customer-focused experience Support fellow doctors through their assigned growth and development plans Assist Medical Director (MD) when coverage is needed due to callouts or schedule changes Work as interim MD when the current MD is on leave or opening a new VEG hospital Lead monthly doctor meetings and M&M rounds with guidance from the MD Teaching hospitals only: If needed, own the New ER Doctor (NERD) training program and perform all NERD MD job duties. Create doctor schedules, including managing leave requests and posting schedules at least two months in advance Address customer complaints related to medical concerns. WHAT YOU NEED A DVM, VMD, or equivalent degree 2+ years of ER experience and critical case management One year leadership experience is preferred, but not required Training in emergency surgery/endoscopy Flexible to work a combination of clinical and administrative shifts Ensure top-tier customer satisfaction and hospital revenue production Wil…