Lead Enterprise Systems Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are seeking an experienced and vision-driven Lead Enterprise Systems Engineer to join our engineering team. In this role, you will bridge the gap between business objectives, solution architecture, and hands-on execution. The ideal candidate remains actively involved in coding (roughly 70–80% of the time) while serving as the primary technical point of contact for project stakeholders. What you'll do Technical Vision & Solution Architecture Lead the architectural design, development, and deployment of resilient, scalable solutions in our Salesforce Platform for both Sales & CPQ. Translate business and product requirements into clear, technical roadmaps and system specifications. Establish engineering best practices, design patterns, coding standards, and testing strategies. Hands-On Execution & Quality Assurance Write clean, maintainable, and highly efficient APEX code alongside the Salesforce development team. Conduct thorough code reviews to ensure quality, security, and performance. Manage technical debt, proactively balancing speed of delivery with long-term system health. Team Leadership & Mentorship Provide technical guidance, direct support, and actionable feedback to Salesforce engineers. Mentor team members to foster technical growth and career advancement. Lead agile ceremonies (sprint planning, daily stand-ups, technical grooming, post-mortems). Cross-Functional Collaboration Partner closely with Technical Managers, Enterprise Architects, and other Technical Leaders to align on scope, timelines, and technical feasibility. Communicate complex technical concepts clearly to non-technical stakeholders and senior leadership. Drive operational excellence by improving CI/CD pipelines, automated testing, and incident response. This role requires Experience: 5+ years of software development experience in Salesforce/CPQ. Core Tech Stack: APEX Triggers & Classes, Lightning Web Components (LWC), Salesforce Configurations & Workflow, Salesforce Security & Administration System Design: API design, JSON structures, Boundary System Architecture. Cloud & DevOps: Familiarity with Dev Ops GearSet platform (preferred). Agile Expertise: Strong understanding of Agile/Scrum methodologies and tools (e.g., Jira, GitHub/GitLab). Soft Skills: Excellent problem-solving skills, strong verbal and written communication, and a collaborative, growth-oriented mindset. Bonus points if you have Experience with Salesforce Communities (Portal) Architecture and design. Understanding of modern security practices (OAuth, Integrated Apps, 3rd Party Connectors). Please note that visa sponsorship is not available for this position. #LI-JH1 #LI-REMOTE The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $151,000 — $190,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic sel…