Lead Conversion Manager

### Who We Are Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case. Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role. Everything we do is guided by our [core values](https://gamma.app/docs/PAL-Mission-Vision-Core-Values-0i56jjio8v349ak): integrity, excellence, accountability, teamwork and passion. **Working here means:** - High-stakes responsibility: our work is of great consequence for our clients - Deeply meaningful outcomes: our work changes lives for the better - Emotionally demanding moments: resilience and maturity are essential - High standards and constant growth: excellence and continuous improvement are expected - Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another **If you want a career where your skills create tangible change in the world, this is it.** Learn more about what it’s like to work with us here: http://politicalasylumlawyers.com/careers ### The Role In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. As the Lead Conversion Manager, you own the commercial bridge between our marketing pipeline and our sales team. You own the team's results, not just its activity. The number of consultations booked per week and the lead-to-consultation conversion rate are yours to drive, and success is measured by how much you raise them, month over month, and quarter over quarter. You bring the human touch that earns trust from people in vulnerable moments, and the commercial instincts to turn that trust into action. You’re equally comfortable coaching a team member through a difficult conversation and designing an AI-assisted follow-up sequence that runs while you sleep. This is a sales leadership role. It is not an administrative position. We are looking for someone who drives accountability and pushes for productivity, who treats every uncontacted or under-qualified lead as a problem to solve, not a circumstance to explain, and who raises the team's ceiling rather than protecting its comfort. This role is open to candidates located in **Argentina**. ### What You'll Do Your day-to-day responsibilities will vary based on the firm’s needs, but will include a combination of the following: ### Sales Leadership & Team Performance - Lead, mentor, and coach a team of Appointment Setting Specialists to consistently hit conversion KPIs. - Own a small set of hard team metrics: consultations booked per week, lead-to-consultation conversion, and speed to lead. Hold each team member accountable with clear, data-supported expectations. When a number slips, you will diagnose and fix the cause, not normalize it. - Conduct regular performance reviews, live call coaching, and skills development sessions. - Monitor team activity and CRM usage to ensure accuracy, pipeline hygiene, and adherence to firm standards. - Proactively monitor calendar fill by language and by Salesperson, as well as forward booking coverage, flagging gaps early (e.g., when we're not booked 5–7 days out) rather than once calendars are already empty. - Collaborate with leadership on hiring, onboarding, and training new team members. - Develop and refine scripts, objection-handling frameworks, and outreach processes to improve team conversion rates. - Instill across the…