Lead Case Manager

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us. Lifelong Access is seeking a **Lead Case Manager** to oversee and guide a team of case managers, ensuring clients receive appropriate services and support. This position involves a combination of leadership, coordination, direct client service, and collaboration with various teams and other stakeholders. **Pay:** $28 per hour **Job Type:** Full-time **Primary responsibilities include:** - **Leadership and Supervision** - Supervise and mentor a team of case managers, providing guidance, feedback, and performance evaluations. - Assign and manage caseloads, ensuring equitable distribution and manageable workloads. - Provide training and support for new and existing team members to enhance case management skills. - Conduct regular team meetings to discuss case progress, share updates, and promote collaborative problem-solving. - **Case Management** - Oversee and participate in the assessment of clients' needs, including social, emotional, medical, and financial factors. - Develop, implement, and monitor individualized care plans, ensuring clients receive appropriate services. - Coordinate services across various sectors (e.g., healthcare, housing, mental health, legal, etc.) to provide comprehensive care. - Advocate for clients by helping them access necessary services, resources, and entitlements. - Monitor clients' progress and adjust care plans as needed to address changing circumstances. - **Collaboration and Communication** - Collaborate with healthcare professionals, social workers, service providers, and other community resources to ensure comprehensive service delivery. - Maintain open lines of communication with clients, families, and other stakeholders. - Serve as a point of contact for complex cases and provide guidance to the team on difficult or sensitive situations. - Ensure that all interactions with clients and service providers are conducted in a professional and ethical manner. - **Compliance and Documentation** - Ensure compliance with relevant regulations, organizational policies, and industry best practices. - Maintain accurate, timely, and confidential documentation of client cases, including assessments, care plans, and progress notes. - Assist in the preparation of reports and other documentation for internal audits or regulatory reviews. - **Quality Improvement** - Contribute to the development and implementation of quality improvement initiatives aimed at enhancing client care and service delivery. - Identify areas for process improvement and collaborate with management to implement solutions. - Participate in case review meetings and other activities to ensure continuous learning and improvement. **Qualifications for this position include:** - Bachelor’s degree in Social Work, Nursing, Psychology, Public Health, or a related field. - Minimum 3-5 years of experience in case management or a related field. - Some supervisory or management experience preferred but not required. - Must be QIDP certified, or eligible to obtain certification within the first three months of assuming role. - Valid Illinois driver’s license with safe driving record - Current proof of automobile insurance - **Skills**: - Strong leadership and supervisory abilities. - Excellent communication, organizational, and interpersonal skills. -…