Lead Banquets Houseperson

JOB PURPOSE Ensure the proper setup of meeting and banquet facilities while serving as a lead resource for the banquet setup team. Assist in coordinating daily operations, supporting team members, promoting departmental standards, and developing leadership skills in preparation for future advancement opportunities. ESSENTIAL JOB FUNCTIONS • Conduct pre-shift meetings to review event details, safety reminders, service expectations, and special client requests. • Assist with onboarding and training new housepersons on proper lifting techniques, setup standards, hotel procedures, and safety protocols. • Serve as a lead point of contact for banquet housepersons during assigned shifts, providing guidance and support to ensure successful event execution. • Meet with banquet housepersons daily to reinforce uniform standards, appearance guidelines, and departmental expectations. • Review daily worksheets and assist with assigning responsibilities to banquet housepersons. • Support the Banquet Setup Manager by monitoring team performance and providing coaching, mentorship, and developmental feedback. • Help maintain a positive and productive work environment by encouraging teamwork, accountability, and operational excellence. • Assist the Banquet Setup Manager in documenting performance concerns and addressing operational issues in accordance with hotel policies and procedures. • Provide daily, weekly, and monthly feedback to associates and communicate operational observations to the Banquet Setup Manager. QUALIFICATIONS • A minimum of one (1) year of banquet setup experience is required. • Previous lead, trainer, mentor, or leadership experience is strongly preferred. • Demonstrated ability to lead by example and positively influence team performance. • Ability to provide coaching, training, and guidance to team members while fostering a collaborative work environment. • Ability to prioritize work assignments, coordinate team efforts, and support operational goals in a fast-paced environment. • Candidate should possess strong leadership potential and management skills for future growth opportunities. • Ability to motivate, develop, and support fellow associates while maintaining department standards. • Ability to effectively communicate expectations and provide constructive feedback in a professional manner. ENVIRONMENT & POSITION ANALYSIS: Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, using arms, and hands for an extended period or for an entire shift. TOOLS & EQUIPMENT: Table, chairs, risers, dance floor, furniture, pallets, pallet jack, flat bed, chair carts, vacuum cleaners, shampoo machine, sweeper, linen, skirts, napkins, drop over, guest supplies, meeting amenities, pen, pencil, notepad, water pitcher and glasses.