LEAD ATTENDANT

The Parking Account Lead is responsible for overseeing daily parking operations for an assigned account, ensuring smooth valet and self-parking services while delivering exceptional customer service. This role serves as the on-site supervisor, leading frontline parking staff, supporting valet operations, and acting as the primary point of contact for clients and customers. The Parking Account Lead is responsible for overseeing daily parking operations for an assigned account, ensuring smooth valet and self-parking services while delivering exceptional customer service. This role serves as the on-site supervisor, leading frontline parking staff, supporting valet operations, and acting as the primary point of contact for clients and customers. **Pay: $18.00 an hour** The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit [ABM Employee Benefits | Front Line Team Members](https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_v2_English_9.5.24.pdf)(English) [ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)](https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_Spanish_v2_9.5.24.pdf) (Español) ### Responsibilities - Supervise and coordinate daily parking and valet operations for assigned account - Lead, train, and support parking attendants and valet staff to ensure service standards are met - Oversee valet operations, including vehicle flow, key control, and safety procedures - Provide excellent customer service by assisting guests, addressing concerns, and resolving issues promptly - Safely operate customer vehicles, including manual (stick shift) transmissions - Ensure compliance with company policies, client requirements, and safety regulations - Utilize computer systems to manage reports, schedules, parking logs, and operational data - Monitor staff performance and provide coaching or corrective feedback as necessary - Communicate effectively with clients, management, and team members - Assist with payroll timekeeping, scheduling, and coverage as needed - Maintain a professional appearance and uphold service standards at all times ### Qualifications - Required prior parking operations experience, including valet service - Must be able to drive manual (stick shift) vehicles - Strong computer skills, including basic reporting and system navigation - Excellent customer service and interpersonal skills - Leadership or supervisory experience preferred - Ability to work in a fast-paced, customer-facing environment - Strong problem-solving and decision-making skills - Valid driver’s license with a clean driving record ### Physical Requirements - Ability to stand, walk, and drive for extended periods - Ability to lift up to 50 lbs as needed - Ability to work outdoors in various weather conditions ### Work Environment - High-traffic parking facilities, garages, or valet zones - Fast-paced, service-driven environment - Regular interaction with clients, guests, and staff ### Skills & Competencies - Leadership and team management - Strong communication skills - Attention to detail and accountability - Customer-focused mindset - Dependability and professionalism ### About the Company ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM deli…