Lead AI Systems Engineer

ABOUT US At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self. OUR MISSION Helping companies reimagine how companies take care of their people. OUR INVESTORS We are backed by leading investors, including Centana Growth Partners, Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures. To date, the company has raised approximately $75 million in equity capital. ARTICLES - Founder Story - Jaclyn Chen https://bit.ly/3FpQ0ti - Benepass Raises $40M Series B https://getbenepass.com/blog/benepass-raises-40m-series-b-to-help-employers-redesign-benefits-for-rising-healthcare-costs CANDIDATE RESOURCES - Benepass | Candidate Resource Page https://docs.google.com/document/d/1_OTFvktl-2SoxPn_tkZzyHECSKM0V14hVZOy1ZdZ8zE/edit?usp=sharing - Benepass Listed on Inc. Magazine's Best Workplaces of 2023 https://bit.ly/3EAXv0Q TEAM & ROLE Benepass is scaling quickly, and the complexity of our product, engineering, and operational surface demands a modern, intelligence-driven approach to how work gets done. We are looking for a Lead AI Systems Engineer (P5) to build our internal AI platform from the ground up; from 0→1 foundation-building to 1→2 maturity and scale. This role is deeply technical, highly strategic, and critical to Benepass’s velocity. You will own the AI systems roadmap and architect a shared internal AI platform that starts with the engineering SDLC, and is explicitly designed to scale into automation and agentic systems across the company (Operations, Product, Design, Support, and other internal workflows). You’ll sit as a Staff IC in Platform Engineering, owning the platform while selectively embedding with teams to drive real adoption. Engineering is the first beachhead: coding assistants, CI/CD, quality automation, and knowledge systems. The platform primitives you build—agents, tools, retrieval, evaluations, permissions, and workflow runners—should generalize beyond Engineering so Benepass can automate high-leverage work company-wide without reinventing the stack each time. This is a force-multiplier role. Near-term success looks like faster PR and cycle times, higher AI-tool adoption, faster and more reliable automated testing, better knowledge findability, and a measurably better developer experience. Longer-term success looks like the same platform powering durable automation outside the SDLC—SOPs, operational workflows, cross-functional knowledge, and internal systems—with clear ROI and adoption. This is not a research/data-science role, a customer-facing product-ML role, a prompt-only chatbot job, or a manual process-ownership seat. This role is for a Staff-level technical leader who builds full-stack AI systems end-to-end, with strong platform, developer-tools, and infrastructure instincts. Your mission is to build the AI-powered guardrails and accelerators that let Benepass move faster, with higher confidence, and with less toil—first in Engineering, then across the company. YOU WILL BUILD BENEPASS’S SHARED AI PLATFORM (0→1 AND 1→2) - Own the design and implementation of Benepass’s internal AI platform and strategy—engineered for company-wide leverage, not an Engineering-only toolchain. - Use the engineering SDLC as the first beachhead, while designing platform primitives that extend cleanly to Operations a…