Lead, Accounts Receivable Operations

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world’s leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Lead, Accounts Receivable Operations plays a key role in supporting the invoicing team’s performance, accuracy, and overall efficiency. Acting as a bridge between frontline team members and management, this role helps drive operational excellence through process oversight, mentorship, and project coordination. The ideal candidate is a proactive problem-solver with deep knowledge of invoicing processes, an eye for detail, and a collaborative mindset. Additionally, the Lead will drive continuous growth and development initiatives to expand and strengthen the team, working closely with cross-functional teams such as Sales, Client Operations, and Finance to ensure invoicing operations support organizational goals and client expectations. What you’ll be doing: Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts. Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training. Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge. Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps. Help foster a positive and collaborative team culture by encouraging open communication and continuous learning. Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group. Step in to assist with invoice preparation and submission during peak periods or complex scenarios. Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices. Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements. Track operational metrics and KPIs to support reporting and continuous improvement initiatives. Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training. Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines. Facilitate communication and alignment between the Invoicing Operations team and key stakeholders. Experience and Education Requirements: Bachelor’s degree in Finance, Business Administration, or equivalent work experience. 4+ years of experience in invoicing, accounting, or financial operations. Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand. Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc) Solid knowledge of Generally Accepted Accounting Principles (GAAP). Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences. Advanced proficiency in Microsoft Excel and G-Suite applications. Demonstrated problem-solving skills with a proactive, solutions-oriented mindset. Additional experience preferred, but not required: Experience working in a fast-paced, high-growth, and frequently changing environment. Experience supporting operational or system transitions during mergers and acquisitions (M&A). Experience with international billing processes, including tax considerations, currency conversion, and compliance with non-U.S. regulations. Prior experience in the energy, staffing, or technology industries (customize based on your field). Familiarity with AI, machine learning (ML), or Robotic Process Automation (RPA) tools used in financial operations. Knowledge of change mana…