Lead Account Manager - Industrial Water Treatment

## Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. ## Job Description Join Veolia as a Lead Account Manager in our Chemical Solutions and Monitoring (CSM) division and drive innovation, sustainability, and team excellence! **About This Opportunity** We're seeking a seasoned Lead Account Manager in CSM to work closely with a key heavy industrial account while providing leadership and mentorship to junior team members. You'll be more than a sales professional – you'll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. This role combines direct account responsibility with team leadership through mentorship and guidance. **What You'll Do** - **Technical Innovation:** Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications while guiding junior team members in technical excellence - **Strategic Communication:** Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations - **Value Creation:** Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value - **Leadership & Mentorship:** Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practices - **Team Development:** Guide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skills - **Revenue Excellence:** Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiations - **Strategic Selling:** Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategies - **Business Development:** Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth - **Sustainability Leadership:** Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection - **Safety Excellence:** Work safely at all times, following all EHS policies and procedures while promoting safety culture within the team ## Qualifications - Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 15+ years of direct experience in the field and water treatment industry will also qualify, high school education is required. - 5+ years **** of experience within water and process treatment industry - Proven track record of consistently achieving and exceeding sales targets - Demonstrated experience in strategic selling, prospecting, and negotiation - Experience with consultative selling and technical solution development - Leadership or mentorship experience preferred - A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify). **Key Characteristics:*…