Language Specialist - Background Verification

About the Role We're hiring a Language Specialist to join our Background Verification (BGV) operations team in Thane, Mumbai. In this role, you'll support verification processes for global clients, coordinate with international stakeholders, and ensure documentation accuracy across multiple languages. Foreign language proficiency is highly valued, and prior BGV experience is a strong plus. What You'll Do Manage end-to-end background verification processes for global clients Conduct employment, education, and address verification checks Coordinate with candidates, universities, employers, and third-party vendors across geographies Maintain accurate records and keep internal trackers and systems up to date Review documents to identify discrepancies, gaps, or missing information Ensure all cases meet TAT (turnaround time) and quality benchmarks Communicate professionally with internal teams and external stakeholders Support broader operational and client requirements as the business evolves What We're Looking For Must-haves Graduate in any discipline Excellent verbal and written communication skills in English Working knowledge of MS Excel and professional email communication Comfortable working in rotational shifts Ability to thrive in a fast-paced, deadline-driven environment Preferred Proficiency in Portuguese Prior experience in the Background Verification (BGV) industry Strong attention to detail when reviewing documents and data Solid follow-up and coordination skills Problem-solving mindset with the ability to flag inconsistencies early Team player with a positive attitude and openness to feedback Why Join Us Exposure to global clients and international verification processes Opportunity to apply your language skills in a professional, business-critical setting Structured environment with clear quality standards and room to grow Compensation Freshers: Up to ₹35,000/month Experienced candidates: Up to ₹55,000/month THE PROCESS — Exclusively Managed by zero This search is being conducted exclusively by zero. Every candidate is guided through the process personally — you will have direct support at each stage. Our average time from application to offer is 10 days. 1. AI Telephone Interview Your first step is a brief AI-powered telephone interview. This gives you the chance to share your background and experience on your own schedule, with no waiting around for diary coordination. 2. Client Introduction & Preparation If we progress your application, we will introduce you to the opportunity in full: the client, the culture, the expectations, and what success looks like in this role. We will prepare you thoroughly before any client-facing step. 3. Language Testing 4. Client Interview & Offer