Laboratory Technician 2 - HP

**Department**: Laboratory **Business Unit:** Herb Pharm **Reports To**: Laboratory Manager **Location**: Williams **Job Type:** Full Time **FLSA Status: Non-Exempt** **Pay Range:** **Lab Tech 1** $19.00 to $21.00 per hour **Lab Tech 2** would be $22 to $25 per hour. * * * **At-Will Employment** Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. * * * **Job Summary** This position conducts analytical testing for botanical raw material, in-process bulk material, and finished goods. Testing must adhere to established laboratory methods to ensure conformance to specifications. This position assists with quality control and is responsible for performing the required testing needed to achieve production schedule goals. **Depending on experience and qualifications, candidates will be hired at either the Level I or Level II designation.** * * * **Candidate Level Determination** This position may be filled at either a Laboratory Technician 1 or Laboratory Technician 2 level. The level will be determined based on the candidate’s education, technical expertise, depth of laboratory experience, and demonstrated ability to perform advanced responsibilities such as method development, cross-functional collaboration, and project leadership. Candidates meeting minimum qualifications may be considered for Level 1, while those with broader experience, advanced technical skills, and demonstrated initiative may be considered for Level 2. * * * **Essential Functions – All Levels** Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - Ensure routine laboratory tests are performed and reported properly within established turnaround times. - Thoroughly and accurately complete all required documentation with attention to detail. - Perform analytical testing using HPTLC, GCMS, GCFID and the preventive maintenance of associated instruments. - Ensure optimal operation of laboratory equipment by collaborating with laboratory team in monitoring and performing preventive maintenance as scheduled tasks are due. - Complete all company required training and department activity reports as requested. - Prepare reports for Quality Management Team, as directed. - Assist others with projects as assigned and share ideas on process improvement with the Quality Management Team and others, as directed. - Maintain a safe work environment through adherence to companywide safety protocols. * * * **Additional Responsibilities by Level** **Laboratory Technician I** - Perform testing following established methods and standard operating procedures - Assist team members with assigned projects and process - Support Quality Management Team reporting as directed - Focus on accuracy, consistency, and achieving testing KPIs * * * **Laboratory Technician II** (Includes all Level I responsibilities, plus:) - Conduct research & development testing and assist with method development and investigations - Collaborate with chemists and management on process improvements and problem-solving efforts - Lead or independently execute assigned projects and improvement initiatives - Coordinate third-party testing submissions and results tracking - Prepare Certificates of Analysis (CoAs) for batch release - Assist with equipment troubleshooting and coordinate external service support as needed - Cross-train in microbiology laboratory to provide operational backup * * * **Key Performance Indicators (KPIs)** **Level 1** 1. **Meet 95% of assigned testing deadlines.** 2. **Complete all testing documentation with 95% accuracy.** 3. **Assist laboratory staff on projects as needed.** **Level 2** 1. **Meet 95% of testing deadlines** 2. **Meet 100% of assigned project deadlines** 3. **Demonstrate cross-functional capability (e.g., microbiology backup)** * * * **Working Conditions** - **Work Environment**: On-site laboratory work - **Travel Requirements**: None - **Physical De…