Kia Sales Manager

**Walser Kia Minnetonka | Sales Manager** For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. **We lead with innovation**, technology, and a promise to deliver an exceptional experience every time. - **And your work here matters:** a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. **At Walser, success starts with people.** Join Walser Kia to build a career where you can grow, belong, and make a real impact. **Compensation:** - On Target Earnings of $100,000 with potential to earn up to $130,000 with incentives! - 60,000-90,000 base salary with incentive based on team and dealership performance! **What You’ll Do:** - Assist Customer Specialists in closing sales and conduct “Fly-Bys”/TO’s on every deal - Work with Customer Specialists to set sales and gross objectives and increase F& I penetration - Manage the efforts of vehicle salespeople to enhance the customer satisfaction rating of the dealership and exceed the minimum standard for the Customer Satisfaction Index - Manage the F&I Process and PVR expectations - Coordinate in store training (Product, Closing and Sales Process) - Partner with the Finance team to develop and coordinate best practices and finance product sales - Manage the follow-up, DS processes and appointment handling process. Road to 50% overall close on show floor visits - Follow company rules for safeguarding customer information at all times - Verify that every customer is being offered ancillary products per Walser Policy - Ensure that titles for trades are collected at the time of sale and verify that payoff information is correct - Train and manage staff in company policies and ensure adherence to all company policies - Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedback - Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status - Complete employee terminations based on policy violations with HR approval - Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties - Coordinate with the Recruiting Department to interview and hire department staff - Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary - Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis - Ensure Walser service processes and scripts are followed by employees - Support the career and professional development of staff - Lead by example and be an advocate for staff - Must wear safety eyewear at all times when in dealership service departments - Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments - All other duties, tasks and/or projects as assigned - Expected Direct Reports - Account Executive(s) - Customer Specialist(s) - Uphold **Walser’s Core Values:** Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded **What You Bring:** - Must be at least 18 years of age - Must have a minimum of 1-year automobile sales experience - Must have excellent customer service skills - Must have a positive attitude and work well in a team environment - Must have a valid driver’s license and acceptable driving record **What’s In It For You?** - **Paid Time Off (PTO)** – Take time to relax, spend with family, or enjoy personal time away - **Career Growth & Opportunity for Advancement** We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.…