Key Leader - Seasonal (August-December)

**Key Leader - Retail** **Job Description** **About Stoney Clover Lane** Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and everyday life. We make organization interesting. Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase. At Stoney Clover Lane, creating a memorable guest experience is our North Star. No detail and no occasion is too small. You can find Stoney Clover Lane online, at select retailers and in our storefront locations. **Job Title:** Key Holder **Location:** East Hampton, NY **Report To:** Store Manager **Role Overview** The Key Holder supports store leadership in daily operations and ensures a strong guest experience on the sales floor. This role acts as manager-on-duty when needed, supports team performance, and helps drive sales while maintaining brand and operational standards. **What You’ll Do** • Deliver a high-level guest experience through product knowledge and customization support • Actively sell on the floor and support the team in achieving daily sales goals • Drive KPIs including conversion, AOV, and units per transaction • Greet and engage every guest, introducing the brand and product offering • Handle guest concerns with professionalism and a solutions-oriented approach • Support visual merchandising and maintain store presentation standards • Restock inventory and maintain an organized sales floor • Assist with inventory tasks including receiving, processing, and stock management • Maintain a clean and organized back-of-house environment • Support clienteling efforts to build and maintain guest relationships • Assist with events, trunk shows, and community outreach initiatives • Provide direction and support to team members during shifts • Open and close the store and act as manager-on-duty in the absence of leadership **What You Bring** • Retail experience, preferably in a fast-paced environment • Strong passion for guest experience and sales • Ability to support and guide team members • Strong organizational and time management skills • Clear communication and ability to manage priorities • Solutions-oriented mindset with a proactive approach **Key Attributes** • Guest-first mindset with strong clienteling focus • Driven to achieve sales goals and support team performance • Understanding of KPIs including conversion, AOV, and productivity • Strong sense of ownership and accountability • Detail-oriented and highly organized • Positive, collaborative team player • Energetic and engaged on the sales floor **Compensation** • Hourly rate: $18 – $22 per hour • 20–24 hours/week for part-time positions • 32–40 hours/week for full-time positions • Schedule subject to change based on business needs and events • Health benefits available for full-time employees • 401(k) eligibility **Why Work Here** At Stoney Clover Lane, you’ll be part of a brand that values creativity, connection, and exceptional guest experience. This role offers the opportunity to grow within retail leadership while contributing to a dynamic and fast-paced environment. **Include shift schedule** Not Included **Include budgeted hours** Not Included