Key Account Manager Retail - Italian Market

Probably the least boring job you’ll ever have. At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day. Product bends taste and design in new directions. Marketing turns ideas into moments people talk about. Operations makes sure those moments reach hands everywhere. Working here feels like stepping on stage: professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego. Just smart, driven people who lift each other up and make things happen. And whatever happens, it sure won't be boring. Welcome to air up. The Sales Team is dedicated to driving sales with both existing and new customers in the offline retail channel. You will be part of a collaborative team and driven colleagues, located across Europe. As a Key Account Manager Italy, you will engage with both strategic and operational aspects of our retail activities, taking on a dynamic role that ensures the smooth running of commercial day-to-day activities with our partners, while also shaping the growth of our offline retail channel. You will focus on nurturing and expanding relationships with major retailers and supporting the acquisition of new accounts in line with our company's strategic goals. *** This role is located in Munich / (South) Bavaria, Germany*** In this role, we offer a hybrid working model that balances weekly office days for team collaboration, on-site customer visits, and remote days for focused, independent work. Your responsibilities Account Ownership: Take full ownership of the performance of key accounts within the Italian market, ensuring that financial targets are consistently met or exceeded. Customer Strategy: Develop and implement tailored customer strategies that encompass portfolio, pricing & category management, aligned with our company objectives. Account Management: Cultivate and maintain strong, long-term relationships with key accounts, ensuring high levels of customer satisfaction and sustainable growth. Cross-functional Collaboration: Partner closely with internal teams, including marketing, supply chain, and finance, to align strategies and achieve shared goals. Acquisition Support: Assist in acquiring new key accounts, driving market penetration and expanding our footprint within the offline sales channel. Channel Growth: Play a pivotal role in shaping and expanding our offline retail channel. Continuous Improvement: Contribute to a culture of continuous improvement, consistently seeking opportunities to optimize processes and shape ways of working. Teamwork: Work alongside a high-performing team, sharing best practices, and striving for collective success. This is you Bachelor’s or Master’s degree in Business or a related field, or equivalent vocational training. Proven track record in Key Account Management/Sales, with experience managing large, complex accounts in the FMCG/CPG sector, beverage experience is a plus With a strong understanding of the Italy offline retail market and trade structures, particularly in grocers and drugstores. Exceptional negotiation and communication skills, acting as a key internal and external spokesperson with a results-driven approach. Highly driven and always pushing for the next opportunity Strategic and entrepreneurial mindset, with experience collaborating across departments such as Supply Chain, Marketing and Finance. Strong analytical and presentation skills; comfortable with numbers/data and adept at using analytics and presentation tools. Business fluent in Italian and English, written and spoken; additional European languages are a plus. Possess a valid driver's license (B) and openness to regular travel. The benefits listed below are intended for full-time employees. For other employment types, including working studen…