Key Account Manager (Myopia)

## Company Description Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. **Our Nordic team is looking for Key Account Manager to join our team!** Joining our Nordic team means becoming part of a group of 30 passionate commercial professionals dedicated to improving the lives of patients with eye conditions. We work as one unified Nordic team, while also maintaining strong local presence in Finland, Sweden, Norway, and Denmark. When you join us, you’ll have the opportunity to make a meaningful impact — not just on patients’ lives but also on their families and the broader society. We are proud to say that 93% of our Nordic team members believe this is a truly great place to work. We support your wellbeing with benefits like the Employee Assistance Program, wellbeing allowance, and access to regular wellbeing webinars. For professional growth, we offer regular career conversations, participation in to our Learning Festival and we provide opportunities for continuous learning, and leadership skill-building through various programs, mentoring, and company-wide learning initiatives. Santen is a great place to **start growing** **your professional carrier**! ## Job Description **What you will do** - **Sales Promotion:** Enhance company awareness, value, effectiveness, and profitability through successful sales promotion activity implementation. Collaborate with regional and national internal stakeholders to drive sales and promotional activities. - **Stakeholder Management:** Engage and manage relationships with opticians, ophthalmic pediatrics, children clinic personnel, and school nurses. - **Coordination:** Ensure effective coordination with country managers to implement myopia initiatives consistently across regions and align activities with country-specific needs and regulations. - **Support for Key Account Managers:** Provide support to key account managers in implementing myopia-related activities and initiatives to enhance the effectiveness of myopia management programs. - **Customer Relations:** Establish, foster, and enhance customer relations on regional and national levels together with key account managers. - **Market Insights:** Turn customer feedback into market insights and ensure information sharing across the team and management to improve myopia management programs. - **Compliance & Policy Adherence:** Secure promotional compliance according to country-specific codes of conduct, legislation, and Santen policies, SOPs, and internal guidelines, and complete required administrative duties in a timely manner. - **Continuous Learning:** Maintain required medical and commercial knowledge, core competencies, and skillsets, and follow relevant Santen policies, guidelines, and SOPs. - **Safety and Quality Reporting:** Collect and report safety information and quality-related information to Santen Oy Pharmacovigilance Unit and Quality Assurance department according to current requirements. ## Qualifications **What you will bring to the role** - Minimum of 3–5 years of experience in account management within the pharmaceutical or ophthalmology industry. Experience in managing myopia-related activities or similar healthcare programs is highly desirable. - Strong ability to engage and manage relationships with healthcare professionals, including opticians, ophthalmic pediatrics, children clinic personnel, and school nurses. - In-depth understanding of myopia management and related healthcare practices and familiarity with the healthcare systems and regulations in the Country. - Proven track record of effective communication with healthcare professionals and internal stakeholders, excellent communi…